20 Where to Get Help
Where to Get Help
Internet Support
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada)
and select your product for solutions to common problems. You can download drivers and
documentation, get FAQs, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (PM-400)
■ Product serial number (located on the back of the product)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Description of the problem
Then call:
(562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6
AM to 8 PM, Pacific Time, Monday
through Friday and 7
AM to 4 PM Saturday.
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
pm_400_quick_guide.book Page 20 Wednesday, July 8, 2015 3:44 PM
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