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PP-1002
Epson PP-1002 User Manual
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137
Tr
oubleshooting
For PP
-100
/PP-5
0
1
T
urn the product off.
See
“T
urning Of
f the Power
” on page 20
.
2
After the Power light goes of
f, unplug the power plug from the outlet.
3
Remove the two scr
ew
s to r
emove the rear printer cover
.
4
Grasp the fixtur
e as shown in the fi
gure below
,
and push the printer tray in the di
rection of
the arr
ow indicated below
.
5
Open the disc cover
.
136
138
Table of Contents
Default Chapter
2
Trademarks
2
Marks Used in this Guide
2
Screens Appearing in this Guide
2
Organization of this Manual
3
Table of Contents
4
Before Using this Product
6
For Safe Use
6
Cautions for the Power Source
8
Cautions for Using
9
Warning
10
FCC Compliance Statement for American Users
10
For Canadian Users
11
DECLARATION of CONFORMITY (for PP-100/PP-100AP)
11
Cautions for CD/DVD Discs
12
Uses of this Product
12
Incidental Loss Arising from the Use of this Product
12
Restriction of Use
12
Indication of the Manufacturer and the Importer in Accordance with Requirements of Directive 2011/65/EU (Rohs)
12
Basic Operations
13
Parts Names
13
Lights for the Status of the Product
18
Turning Power On/Off
20
Turning on the Power
20
Turning off the Power
20
Opening/Closing the Disc Cover
21
Opening the Disc Cover
21
Closing the Disc Cover
22
Handling Stackers
23
Stacker 1/Stacker 2
23
Stacker 3
24
Stacker 4 (Only for PP-100II/PP-100/PP-100AP)
25
Software Settings
26
Installing Software
26
System Requirements
27
Properties Setting
28
Common Settings for Publishing
30
Setting a Working Folder
30
Notification Settings (Only for PP-100AP)
31
Write Settings (Only for PP-100II/PP-100/PP-50)
32
Uninstalling the Software
33
Using Software
35
EPSON Total Disc Maker
35
What Is EPSON Total Disc Maker
35
Starting EPSON Total Disc Maker
35
EPSON Total Disc Maker Help
35
Screen Configuration of EPSON Total Disc Maker
36
EPSON Total Disc Utility
39
What Is EPSON Total Disc Utility
39
Starting EPSON Total Disc Utility
39
EPSON Total Disc Utility Help
39
Screen Configuration of EPSON Total Disc Utility
40
Printer Driver
45
What Is Printer Driver
45
Displaying Printer Driver Screen
45
Screen Configuration of Printer Driver
46
Publishing Discs
49
Compatible Disc Types
49
Printable Disc Types
49
Writable Disc Types
50
Handling Discs
51
Notes on Usage
51
Notes on Storage
52
Printable Area
53
Setting the Print Area
54
Flow for Publishing Discs
55
Selecting Publish Mode
57
External Output Mode
58
Loading Discs
61
Registering Write Data (Only for PP-100II/PP-100/PP-50)
63
Creating Labels
65
Publishing Discs
66
Setting Printer Driver and Publishing Discs
68
Taking out Discs
71
Job Operations
73
Pausing/Cancelling Jobs
73
Priority Publishing
74
Convenient Features
75
Printing on User Defined Label Size Discs
75
Creating Disc Copies (Only for PP-100II/PP-100/PP-50)
76
Creating Copies Directly from Discs
76
Creating Copies from Disc Image Files
78
Adjusting Print Colors
79
Maintenance
81
Replacing the Ink Cartridge
81
Checking the Ink Levels
81
How to Replace the Ink Cartridges
82
Checking the Print Head Nozzles
85
How to Perform a Nozzle Check
85
Cleaning the Print Head
87
How to Clean the Print Head
88
Aligning the Print Head
90
Correcting the Printing Position
93
Cleaning Your Product
96
Cleaning the Exterior
96
Cleaning the Interior
96
Cleaning the Air Vents (Only for PP-100II/PP-100/PP-50)
97
Checking Maintenance Information
100
Replacing the Ink Pad (Only for PP-100/PP-50)
102
How to Check When It Is Time to Replace the Ink Pad
102
How to Replace the Ink Pad
102
Replacing the Maintenance Box (Only for PP-100II/PP-100AP)
103
How to Check When It Is Time to Replace the Maintenance Box
103
How to Replace the Maintenance Box
103
Replacing the Drive (Only for PP-100II)
105
How to Check When It Is Time to Replace the Drive
105
How to Replace the Drive
105
Precautions for Transporting Your Product
106
Troubleshooting
108
Problems and Their Remedies
108
Power/Control Panel Problems
108
Disc Transferring (Input/Output) Problems
109
Disc Writing Problems (Only for PP-100II/PP-100/PP-50)
110
Label Printing Problems
111
Other Problems
113
Checking Lights for Errors
114
Error Associated with Covers
114
Error Associated with Disc Transfer
115
Error Associated with Stacker
117
Error Associated with Ink
118
Error Associated with Printer
119
Error Associated with Drives (Only for PP-100II/PP-100/PP-50)
120
Other Error
121
Checking with EPSON Total Disc Utility
122
When Discs Cannot be Published
123
Disc Does Not Come out
127
Drive Tray Does Not Come out (Only for PP-100II/PP-100/PP-50)
127
Printer Tray Does Not Come out
128
Disc Recording Surface Is Stained with Ink
135
Appendix
142
Where to Get Help
142
Before Contacting Epson
142
Help for Users in the United States and Canada
142
Help for Users in Europe (EMEA)
142
Help for Users in Australia
143
Help for Users in Southeast Asia
143
Product Specifications
145
Basic Specifications
145
Job Processing
146
Printing Specifications
147
Standards and Approvals
150
Consumables and Options
151
Ink Cartridges and Maintenance Box
151
Discs
151
Drive (Only for PP-100II)
151
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Epson PP-1002 Specifications
General
Brand
Epson
Model
PP-1002
Category
Disc Duplicator
Language
English
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