Epson Stylus Pro 4000 - Page 292

292 Troubleshooting
RELOAD PAPER
INSERT DEEPLY
Cut sheet media
inserted from the front
manual feed slot is not
inserted deep enough.
Insert the paper
deeper. See “Loading
into the front manual
feed slot” on page 257.
NOT STRAIGHT
RELOAD
Cut sheet media is not
loaded straight, and
needs to be aligned.
Load the cut sheet
media correctly. See
“Loading cut sheet
media” on page 248.
PAPER NOT
STRAIGHT
The paper is not loaded
straight.
Load paper straight.
PAPER NOT CUT Paper is not cut correctly
when Roll Auto Cut On
is selected.
Open the top cover
and remove the uncut
paper. If RELOAD
PAPER is displayed on
the LCD, reload paper.
The paper cutter may
not be installed
correctly. See
“Replacing the Paper
Cutter” on page 279.
Paper cutter may be
blunt. Replace the
paper cutter. See
“Replacing the Paper
Cutter” on page 279.
COMMAND
ERROR
Damaged data is sent to
the printer.
Stop printing, and press
the Pause button for 3
seconds.
The printer receives data
with a wrong command.
The installed printer
driver is not correct for
the printer.
Stop printing, and press
the Pause button for 3
seconds. Then make
sure that the installed
printer driver is correct
for the printer.
LOAD ROLL PAPER The roll paper is not set
correctly.
Load the roll paper
correctly, and select
Roll Auto Cut On or
Roll Auto Cut Off .
See “Loading the roll
paper” on page 240.