EPSON Stylus Pro 7400/7800/9400/9800 Revision B
Troubleshooting Troubleshooting based on Panel Messages 187
PAPER JAM
REMOVE PAPER
INK CARTRIDGE
INSTALL INK CARTRIDGE
NO MAINTENANCE TANK
INSTALL THE (LEFT (RIGHT) SIDE) MAINTENANCE TANK
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
I/F CARD ERROR
CHECK CARD TYPE
PRINTER ERROR
RESTART THE PRINTER
CARRIAGE LOCKED
RELEASE THE CARRIAGE LOCK
Description Remedy
A paper jam occurred.
A paper jam occurred.
Release the Paper Set Lever, open the front
cover and remove the jammed paper.
Close the front cover and turn the printer
OFF. Leave the printer for a while and then
turn it ON.
Description Remedy
The ink lever is released and no cartridge
is installed yet.
The Ink Lever is released, and no ink
cartridge is installed.
Install the ink cartridge (new one) indicated
on the LCD panel and lower the Ink Lever.
Description Remedy
The Maintenance Tank is not installed on
the printer.
The Maintenance Tank is not installed on the
printer.
Install the Maintenance Tank.
Description Remedy
The printer failed to update the firmware.
The printer failed to update the firmware.
Turn the printer OFF and wait for a while to
turn it back ON. Then retry updating the
firmware.
Description Remedy
A type B optional interface error
An unsupported interface card is installed.
Turn the printer OFF and remove the Type-B
interface. Then turn the printer ON.
Description Remedy
Rebooting the printer is required.
Rebooting the printer is required during
recovering form an error.
Turn the printer OFF and turn it back ON
after leaving it for a while.
Description Remedy
The Carriage is locked.
The clamping plate for transportation has not
been removed yet.
Remove the clamping plate.