Epson TM-T20III User Manual

17
Chapter 1 Product Overview
Recoverable Errors
The printer cannot print when a recoverable error occurs. When the roll paper cover is closed, the power is
turned off and on again, or an error recovery command is received, the printer can recover from the error.
Unrecoverable Errors
The printer cannot print when an unrecoverable error occurs. If the error persists after turning the printer off
and then on again, the printer may be defective. Contact qualified service personnel.
Error Error description Error LED status Condition for Recovery
Autocutter error Autocutter does not work
correctly
ON Recovers from the error when
the jammed paper or foreign
matter is removed, and the roll
paper cover is closed
The error recovery command is valid only if a recoverable error (excluding automatically
recoverable errors) occurs.
Use the TM-T20III Utility to change the condition for recovery. For details, see the TM-T20III Utility
User's Manual.
CAUTION
Turn off the power immediately when an unrecoverable error occurs.
Error Error description Error LED flash code
R/W error in memory After R/W checking, the printer does not
work correctly.
High voltage error The power supply voltage is extremely
high.
Low voltage error The power supply voltage is extremely low.
CPU execution error The CPU is executing an incorrect address.
Internal circuit connection
error
Internal circuits are not connected
correctly.
LED OFF
LED ON
Approx. 320 ms

Epson TM-T20III Specifications

General

Type	POS printer
Character sets	ANK
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum roll diameter	83 mm
Supported paper width	80 mm
USB port	Yes
USB connector	USB Type-B
Standard interfaces	RS-232, USB 2.0
Serial interface type	RS-232
Serial ports quantity	1
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Connectivity technology	Wired
Mean cycles between failures (MCBF)	60000000
AC input voltage	24 V
Power consumption	1800 mA
Power source type	AC
Power consumption (standby)	100 mA
Product color	Black
Safety	UL, CSA, TÜV
Certification	FCC-Class A, CE, EN55022-Class A
Country of origin	Philippines
Mounting position	Horizontal/Vertical
Autocutter durability	1.5 million cuts
Built-in sensors details	Roll paper cover open sensor, Paper End Sensor, Paper Near End Sensor
Sound pressure level (printing)	55 dB
Mean time between failures (MTBF)	360000 h
Storage temperature (T-T)	-10 - 50 °C
Operating temperature (T-T)	5 - 45 °C
Operating relative humidity (H-H)	10 - 90 %
Package depth	235 mm
Package width	192 mm
Package height	280 mm
Package weight	2620 g
Quantity per pack	1 pc(s)
Ethernet LAN	No
Quantity per pallet	112 pc(s)
Quantity per pallet (UK)	168 pc(s)
Master (outer) case width	400 mm
Quantity per pallet layer	16 pc(s)
Master (outer) case height	295 mm
Master (outer) case length	490 mm
Master (outer) case weight	0 g
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	24 pc(s)
Quantity per master (outer) case	4 pc(s)

Weight and Dimensions

Depth	199 mm
Width	140 mm
Height	146 mm