Epson TM-T20III User Manual

70
Chapter 5 Handling
Removing Jammed Paper
When a paper jam occurs, never pull out the paper forcibly. Open the roll paper cover, and then remove the
jammed paper.
When the Roll Paper Cover Cannot be Opened
If a foreign substance has entered the autocutter or the roll paper jams, the autocutter blade cannot return to the
correct position and it locks in place. In this situation, the roll paper cover does not open even if you pull the
cover open lever.
Follow the steps below to return the autocutter blade to its normal position.
1
Turn off the printer.
2
Slide the cutter cover toward the front to open it.
CAUTION
Do not touch the thermal head. (See "Cleaning the Thermal Head/Platen Roller" on page 72.)
After printing, the thermal head and its surroundings can be very hot.

Epson TM-T20III Specifications

General

Type	POS printer
Character sets	ANK
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum roll diameter	83 mm
Supported paper width	80 mm
USB port	Yes
USB connector	USB Type-B
Standard interfaces	RS-232, USB 2.0
Serial interface type	RS-232
Serial ports quantity	1
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Connectivity technology	Wired
Mean cycles between failures (MCBF)	60000000
AC input voltage	24 V
Power consumption	1800 mA
Power source type	AC
Power consumption (standby)	100 mA
Product color	Black
Safety	UL, CSA, TÜV
Certification	FCC-Class A, CE, EN55022-Class A
Country of origin	Philippines
Mounting position	Horizontal/Vertical
Autocutter durability	1.5 million cuts
Built-in sensors details	Roll paper cover open sensor, Paper End Sensor, Paper Near End Sensor
Sound pressure level (printing)	55 dB
Mean time between failures (MTBF)	360000 h
Storage temperature (T-T)	-10 - 50 °C
Operating temperature (T-T)	5 - 45 °C
Operating relative humidity (H-H)	10 - 90 %
Package depth	235 mm
Package width	192 mm
Package height	280 mm
Package weight	2620 g
Quantity per pack	1 pc(s)
Ethernet LAN	No
Quantity per pallet	112 pc(s)
Quantity per pallet (UK)	168 pc(s)
Master (outer) case width	400 mm
Quantity per pallet layer	16 pc(s)
Master (outer) case height	295 mm
Master (outer) case length	490 mm
Master (outer) case weight	0 g
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	24 pc(s)
Quantity per master (outer) case	4 pc(s)

Weight and Dimensions

Depth	199 mm
Width	140 mm
Height	146 mm