Chapter 6 Handling
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6
Cleaning the Case
Turn off the printer before cleaning the case, and wipe the dirt off the case with a dry or slightly
damp cloth. If it is very dirty, soak a c loth in a neutral liquid detergent, tightly wring it out, and
wipe the dirt away.
Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to
maintain the receipt print quality.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal
head with a cotton swab slightly moistened with an alcohol solvent (ethanol or IPA).
Depending on
the roll paper used, paper dust may stick to the platen roller and roll paper end
sensor. To remove the paper dust, clean the platen roller and roll paper end sensor with a cotton
swab slightly moistened with water. Turn on the printer power only after the water has
completely dried.
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so
may damage or break the parts made of plastic and rubber.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool before
you clean it. Do not damage the thermal head by touching it with your fingers or any
hard object.
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