Epson WorkForce Pro WF-C579R User Manual

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Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If you scan at a high resolution over a network, a communication error may occur. Lower the
resolution.
• If you are scanning with the ADF, check that the document cover and ADF cover are closed.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure the correct product is
selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct
product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan
2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both
versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If the user restriction feature (Access Control) is enabled, a user ID and password are required to
scan. If you do not know the user ID or password, contact your administrator for assistance.
Parent topic: Solving Scanning Problems
Related tasks
Starting a Scan Using the Epson Scan 2 Icon

Epson WorkForce Pro WF-C579R Specifications

General

Secure printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	4.8 s
Time to first page (color, normal)	5.3 s
Print speed (black, draft quality, A4/US Letter)	34 ppm
Print speed (black, normal quality, A4/US Letter)	24 ppm
Duplex print speed (color, normal quality, A4/US Letter)	15 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 1200 DPI
Maximum number of copies	999 copies
Scan to	Cloud
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	-
Fax memory	550 pages
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, Folder, PC
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	200
Printing colors	Black, Cyan, Yellow, Magenta
Country of origin	Indonesia
Maximum duty cycle	50000 pages per month
Recommended duty cycle	400 - 4500 pages per month
Page description languages	PCL 5c, PCL 6, ESC/P-R, PostScript 3, PDF 1.7
Sustainability certificates	ENERGY STAR
Display	LCD
Control type	Touch
Product color	White
Display diagonal	4.3 \
Market positioning	Business
Email protocols	POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security features	Access restriction with Epson Web Config, Confidential and secure PIN-enabled printing, LDAP Address Book, IPsec, IEEE802.1x, SSL (Server Authentication), Admin panel mode
Cabling technology	10/100/1000Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA-TKIP, WPA2-PSK, WPA2-AES, WPA2-Enterprise
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Epson Connect, Epson iPrint, Epson Email Print, Epson Remote Print, Apple AirPrint, Google Cloud Print
Supported network protocols (IPv4)	LPD, HTTPS, HTTP, DHCP, AR
Supported network protocols (IPv6)	LPD, WSD-Print, WSD-Scan, IPSEC
Paper input type	Paper tray
Total input capacity	830 sheets
Total output capacity	150 sheets
Maximum input capacity	1330 sheets
Total number of input trays	3
Multi-Purpose tray input capacity	80 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	C5, C6
Custom media width	100 - 215.9 mm
Custom media length	148 - 355.6 mm
Paper tray media types	Plain paper, Recycled paper, Art paper, Letterhead
Paper tray media weight	64 - 256 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
USB connector	USB Type-A
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	2
Internal memory	- MB
Sound power level (printing)	6.7 dB
Sound pressure level (printing)	53 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (ready)	14 W
Power consumption (copying)	29 W
Power consumption (PowerSave)	1.3 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.2 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Pallet width	800 mm
Pallet height	2055 mm
Pallet length	1200 mm
Pallet weight	0 g
Pallet width (UK)	1000 mm
Quantity per pallet	2 pc(s)
Harmonized System (HS) code	84433100
Package depth	621 mm
Package width	580 mm
Package height	845 mm
Package weight	31880 g
Quantity per pack	1 pc(s)
Printing method	Epson PrecisionCore
Print head nozzles	800 nozzles black, 800 nozzles per colour
Supported network protocols	TCP/IPv4, TCP/IPv6, HTTP, HTTPS, IPSEC
Compatible operating systems	Citrix XenApp 7.6 und höher, Citrix XenDesktop Version 7.6, Linux, Mac OS 10.10.x, Mac OS 10.7.x, Mac OS 10.8.x, Mac OS 10.9.x, Mac OS X 10.11.x, Mac OS X 10.12.x, Mac OS X 10.6.8 or later, Windows 10, Windows 7, Windows 7, 64-Bit-Version, Windows 8, Windows 8 (32/64 Bit), Windows 8.1, Windows 8.1 x64 Edition, Windows Server 2003 R2 x64, Windows Server 2008 (32/64 Bit), Windows Server 2008 R2, Windows Server 2012 (64bit), Windows Server 2012 R2, Windows Server 2016, Windows Vista, Windows Vista (32/64 Bit), Windows Vista, 64-Bit-Version, Windows XP SP2 oder höher, Windows XP SP3, Windows XP, 64-Bit-Version, Windows Server 2003 R2, Windows XP Professional x64 Edition, XP Professional x64 Edition SP2
Other network protocols supported	WSD-Scan, FTP
Cables included	AC

Weight and Dimensions

Depth	535 mm
Width	425 mm
Height	513 mm