Paper Is Smeared or
Scued
e following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
& “Loading Paper in the Paper Cassette 1” on page 34
& “Loading Paper in the Paper Cassette 2” on page 37
& “Loading Paper in the Rear Paper Feed Slot” on page 41
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
& “Cleaning the Paper Path for Ink Smears” on page 167
The paper is curled.
Solutions
Place the paper on a at surface to check if it is curled. If it is, atten it.
The printhead is rubbing the surface of the paper.
Solutions
If the printouts are dirty when copying thick paper, enable ick Paper in the Settings > Printer Settings
menu on the control panel. If you enable this setting, copy quality may decline or may slow down.
Copied Photos are Sticky
Solving Problems
>
Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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