Preventive Maintenance and Fault-finding
3. In the Configuration Workbench widget, click on the Browse button next to the
Import field. A dialog box shall appear.
4. Browse to the exported configuration file, select it and then click Open.
5. To import the file, click on the Import button.
8.8.2 Saved Configuration
The saved configuration gives a full description of the unit including attributes useful
for debugging purposes. This is the format that shall be sent to Customer Support
when reporting a bug.
Note: In-band Control mode will be disabled the using Support > Save
Configuration > Save configuration Including Control Parameters and
Support > Restore Configuration Including Control Parameters options
on the web GUI.
Getting a Saved Configuration from the Unit
To get the saved configuration from the unit, do the following:
1. Navigate to the Support page.
2. In the Import and Export widget on the General tab, click on the Save
standard configuration or Save configuration including control parameters
button depending on whether you want to include the IP information of the unit in
the saved xml file.
3. In the popup window, select the Save file option.
4. By default, the unit will save the configuration file to the Downloads folder on
your computer.
Reloading a Saved Configuration to the Unit
Any previously saved configuration can be easily reloaded to the unit from the
Support page.
Note: Only a saved configuration can be reloaded to the unit using this method.
To reload a saved configuration, do the following:
1. Navigate to the Support page.
2. In the Import and Export widget, open the Restore Configuration or Restore
Configuration including Control Parameters accordion depending on whether
you saved the configuration without or with control information.
3. Click on the Browse button and browse to the converted configuration file,
select it and then click Open.
4. Click on the Upload button and a pop-up box Confirm Restore will appear.
Click on the Yes button to upload the file.
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