2 CueSystem
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in this
document. To search more widely, try the ETC website at www.etcconnect.com. If none of
these resources are sufficient, contact ETC Technical Services directly at one of the offices
identified below. Emergency service is available from all ETC offices outside of normal
business hours.
When calling for help, please have the following information available:
• Detailed description of the problem
• Be near the equipment for troubleshooting
• Notification number if you have called in previously
Americas United Kingdom
Electronic Theatre Controls Inc. Electronic Theatre Controls Ltd.
Technical Services Department Technical Services Department
3031 Pleasant View Road 26-28 Victoria Industrial Estate
Middleton, WI 53562 Victoria Road,
800-775-4382 (USA, toll-free) London W3 6UU England
+1-608 831-4116 +44 (0)20 8896 1000
service@etcconnect.com service@etceurope.com
Asia Germany
Electronic Theatre Controls Asia, Ltd. Electronic Theatre Controls GmbH
Technical Services Department Technical Services Department
Room 1801, 18/F Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square 83607 Holzkirchen, Germany
9 Sheung Yuet Road +49 (80 24) 47 00-0
Kowloon Bay, Kowloon, Hong Kong techserv-hoki@etcconnect.com
+852 2799 1220
service@etcasia.com
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