Troubleshooting 8
5700109748 | V01-09/2021 95/ 132
S-027 Interface not detected. All
coffee products are locked.
Please check the interface
connection and setting.
This message only occurs if you use an external
interface (CSI or CCI).
“9.2” on page 102
S-028 The milk system has been
cleaned without detergent.
The coffee machine is blocked
now until the next cleaning
with Everclean!
Can only occur if you have set the parameter "If
cleaned without detergent" to "Block after 4
days".
The coffee machine is blocked now until the next
cleaning with detergent!
“11.3.5” on page 128
S-029 Milk fridge door open.
Please close the fridge door
properly.
This message is only set if monitoring of milk
fridge door is activated.
Close the fridge door.
“11.3.7” on page 128
S-030 Source water tank empty.
Please refill source water tank.
Reed switch has detected that the source water
tank is empty.
- Refill the source water tank.
- Check reed switch and cable.
“9.2” on page 102
S-031 Waste water tank full.
Please empty waste water
tank.
Reed switch has detected that the waste water
tank is full.
- Refill the source water tank.
- Check reed switch and cable.
“9.2” on page 102
S-032 Milk unit not connected.
Water pump has been
switched off.
Milk products blocked!
Contact service organisation.
-
S-033 Touch Screen open.
Please close the display
properly.
Machine blocked!
Contact service organisation.
-
S-034 Bean hopper rear is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee
powder in the chamber.
The left bean hopper has to be refilled or
unlocked.
“5.4” on page 56
S-035 Bean hopper front is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee
powder in the chamber.
The right bean hopper has to be refilled or
unlocked.
“5.4” on page 56
S-100 Steam boiler is heating... This message occurs if the steam boiler pressure
is below 0.8 bar and the boiler starts to heat to
the nominal value (e.g. in the morning after
switching on the coffee machine)
-
S-101 Please switch off the machine This message occurs if the steam boiler has been
emptied or de-pressurized.
The coffee machine has to be switched off (main
switch).
“5.9” on page 63
S-102 Empty steam boiler... Contact service organisation. -
S-103 Depressurize steam boiler... Contact service organisation. -
S-104 Fill steam boiler... If the water level is lower than the safety level the
steam boiler has to be filled.
Wait until the steam boiler is filled.
-
# Info message Explanation / Corrective action Refer to
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