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FDE SO-CONNECT PID - Guarantee Conditions

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Partie VII Entretien, maintenance, élimination, garantie
65
Guarantee conditions
France Développement Electronique hereby guarantees that the product is free from all material or workmanship defects for a period of 2 (two)
years from the date of purchase.
If any material or workmanship defects are found during said guarantee period, France Développement Electronique shall be responsible for
repairing or replacing the defective components on the terms and within the time frame stated below, without charging for labour or spare parts;
the customer shall pay the cost of sending the device to the After Sales Service department of France Développement Electronique.
Conditions:
1. The guarantee shall only come into effect if the defect found is reported within the time provided in the guarantee.
2. This guarantee does not cover costs and/or defects resulting from product modifications or adjustments made without the prior
written permission of France Développement Electronique.
France Développement Electronique shall not be liable towards the buyer or any other party for any injury or damage that may be
sustained due to the improper use of the product, use in a manner for which it is not designed, or if any of the instructions are not
followed.
The buyer particularly agrees that France Développement Electronique shall have no liability in respect of third party claims relating
to the above.
3. This guarantee may be voided if the model or serial number stated on the product have been modified, erased, removed or made
illegible in any way.
4. The guarantee does not cover:
a. damage due to improper use, including but not only:
i. power supply errors,
ii. use of the product for purposes other than those intended,
iii. repairs by unapproved personnel or the customer,
b. fortuitous and accidental events such as falls, entry of liquid,
c. natural events and fraudulent or deliberate acts,
d. accessories supplied with the pump.
5. France Développement Electronique agrees to repair the device for a period that does not exceed 5 (five) years from the date of
purchase.
After said period, France Développement Electronique shall have no responsibility for repairs. France Développement Electronique
shall not be liable towards the buyer or to any other party for damage resulting from the use of the device 5 (five) years after the date
of purchase.
6. After the expiry of the guarantee period, any support from France Développement Electronique shall be charged, including the cost of
replacement parts, labour and transport calculated on the basis of applicable rates.
7. France Développement Electronique shall not be liable towards the patient and/or any third party for any health problem and/or
inconvenience relating to the period for which the device is under repairs.
8. France Développement Electronique shall not be liable towards the patient or any party for any problem and/or delay relating to the
shipment of the device.

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