COMPONENTS 52
Hard disk drive
The factory-installed HDD (hard disk drive) is formatted and E100 software, including
operating software, system software, network drivers, and copier fonts, has been preinstalled.
Because the HDD stores spooled print jobs, available disk space is displayed on the control
panel.
If the HDD is replaced, you must install the system software on the new HDD. If you are
replacing the HDD, you need the following:
• The appropriate system software on DVD
• The latest version of user software (for networked computers that will be printing to the
E100)
Before you replace the HDD, if possible, print the following system pages:
• Configuration page records the customer’s current Setup configuration (custom settings
are lost when you install system software).
• Font List details what fonts are resident on the E100. Along with the fonts that are
provided on the System Software DVD, the customer may have installed additional fonts
that are deleted when the system software is installed.
For information about installing system software, see page 58.
Proper handling
Handle the HDD with care:
• When you handle electronic components, such as an HDD, follow standard ESD
precautions. For more information, see “Standard electrostatic discharge precautions” on
page 11.
• Keep magnets and magnet-sensitive objects away from the HDD.
• Do not remove the screws on top of the HDD. Loosening these screws voids the warranty.
• Never drop, jar, or bump the HDD.
• Handle the HDD by its sides and avoid touching the printed circuit board.
• Allow the HDD to reach room temperature before installation.
HDD problems may be a result of the following:
• Loose or faulty connection
• Faulty HDD
Before you decide that the HDD must be replaced, make sure that the connectors on
the HDD and the motherboard are intact, properly aligned, and firmly connected.
If the pins are bent, gently straighten them with needlenose pliers.
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