9
TROUBLESHOOTING
Problem Possible Cause Solution
gas supply is not ON at wall valve
gas supply is not ON behind kick panel
tripped house breaker
power cord is not plugged in at wall outlet
disconnected main plug in control panel
check for 120 vac to transformer
check for 240 vac to burner switch(s)
replace re-ignition module
check burner switch(s)
check burner electrode (dirty or broken)
loose wire or bad ground connection
no gas to burner
wrong gas type
dirty burner, restricted jets, burner part not aligned
(not seated)
will light with a flame see “no spark”
check for correct gas type for unit
check gas pressure at burners
check for right orifice size
check gas pressure at burners
check for right orifice size
burner is not put together (locating pins not aligned)
improper air supply to burner
will not heat see “will not work”
check for open thermal valve
check for open or weak igniter
check open contact in thermostat or valve switch
no gas to unit
is burner lighting? see “griddle / grill will not work”
check air mix on burner
check right gas type and pressure
check air flow around unit
check thermostat for calibration
check for correct orifice size
check for proper radiant tray insulation
check light switch
check light socket
check light bulb
no power to light
flame is too large or too small
flame is yellow or making a loud
sound
will gas valve open?
burner is working
are one or more burners working?
will not light with a flame
no gas or electric to unit
no spark
oven light is not on
will not work
top burners will not light
burner flame is not right
griddle / grill will not
work
griddle / grill is not hot
enough
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