Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot
be fixed or persists, call your Authorised Repairer or Customer Care.
PROBLEM POSSIBLE CAUSES WHAT TO DO
General
The oven does not work. No power.
The clock has not been set
Check that the mains power
supply (wall switch) is turned
on, the fuse has not tripped
and there is no power outage
in your area.
The oven will not work unless
the clock is set. See ‘Setting
the clock’.
The oven does not work
but the display is lit.
The oven is set for automatic
cooking.
See ‘Automatic cooking’ for
instructions.
The lights do not come
on when I open the
oven door.
The oven light bulb(s) have
blown.
The door is not correctly fitted.
The oven is in Sabbath setting
and the ‘Light off’ option has
been saved.
Replace the light bulb(s). See
‘Care and cleaning’ for
instructions.
See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
To quit Sabbath setting,
touch and hold the cancel
control. See ‘User preference
settings’ for instructions
on changing the ‘Light off’
option.
The temperature
indicator is blank and
the dials and controls
are unresponsive.
The control panel is locked.
Touch and hold the select
or cancel control to unlock
the control panel.
The oven is not heating. The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is
open.
Make sure the door is
properly closed and avoid
opening it frequently during
cooking.
A glass pane in the oven
door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must NOT use the oven.
Call your Authorised Repairer
or Customer Care.
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