FP Mailing Solutions Optimail - TELESET Error Messages Overview; TELESET Error Categories (C and E); C Codes for TELESET Connection Issues

Optimail Operator Manual
44
12.2 Error messages – TELESET
If an error occurs during loading of postage, an error
code is displayed. There are two types of errors:
– Temporary problems with establishing connection
Error code starts with the letter “C”.
– Errors which lead to the loading process being
aborted. Error code starts with the letter “E”.
“C” codes
The connection to the TELESET data center is only
temporarily disturbed. The procedure is repeated
automatically up to 3 times.
Error message Correction by
Code Cause User
TELESET
data center
Servicing
dealer
C 13 Link disrupted.
C 18 Line quality too poor.
C 14
C 23
C 39
Processing in TELESET data
center not possible at present
(maintenance work).
C 26
C 29
Modem has not received dial
tone (Telephone line not
connected?).
C 27
C 28
TELESET data center busy or
does not answer.
C 31
Telephone number has
changed. Call will be repeated
automatically with new number.