Error messages and tips for helping yourself
47
12.3 Tips for helping yourself
Problem Possible cause and remedy
Blank display. No power connection.
Check whether the power cable is plugged in
correctly and the Optimail is switched on (keylock
in horizontal position).
Date and/or time incorrect. Reset the date and/or time
( Chapter 8.1 and 8.2).
Endorsement cannot be set. Your Optimail is set to the ‘0.00’ meter type, i.e. it
displays the postage in full cents. When configured
like this, the Optimail cannot print endorsements.
To switch to the ‘0.000’ meter type, please contact
Francotyp-Postalia.
Your Optimail has no endorsements available.
Please contact the Francotyp-Postalia for
retrofitting.
Gaps in the imprint / irregular
imprint.
Difference in thickness in the imprint area (espe-
cially when metering letters containing several
sheets).
Before imprinting, knock the upper edge of the
envelopes against a smooth underlay.
Please note information on page 17.
Meter the empty envelope or use FP labels.
To Next Page
Loading...