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FP Mailing Solutions Optimail User Manual

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Optimail
Postage meter
Operator Manual
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FP Mailing Solutions Optimail Specifications

General IconGeneral
BrandFP Mailing Solutions
ModelOptimail
CategoryPostal Equipment
LanguageEnglish

Summary

Optimail Postage Meter

Operator Manual

The primary guide for operating the Optimail postage meter.

Error Messages and Self-Help

Device Fault Error Messages

Lists and explains error messages related to device faults and their possible causes.

TELESET Error Messages

Details error messages encountered during the TELESET process.

Safety Tips for Optimail Operation

General Operational Safety

Outlines essential safety regulations and tips for operating the Optimail postage meter.

Maintenance and Repair Safety

Emphasizes the importance of authorized personnel for maintenance and repair to avoid warranty voidance.

Switching the Optimail On and Off

Powering On the Optimail

Details the steps to turn the Optimail on, including key insertion and self-test.

Powering Off the Optimail

Describes how to turn the Optimail off and secure it from unauthorized use.

Metering Process Overview

Setting the Postage Value

Entering and Confirming Postage

Guides users on typing and confirming the desired postage value using numeric keys.

High Postage Value Warning

Explains the 'High postage value' warning and how to proceed if it appears.

Positioning and Metering Mail

Correct Letter Positioning

Provides crucial tips for correct letter positioning to avoid imprint errors and damage.

Feeding Letters for Metering

Explains the step-by-step process for feeding a letter into the Optimail for metering.

Deleting Account Information

Resetting Postage Used Counter

Explains how to reset the postage used counter for a specific account to zero.

Resetting Piece Counter

Details how to reset the piece counter for a specific account to zero.

Loading Postage via TELESET

TELESET Procedure Notes

Provides essential notes on the TELESET procedure, including accounting and security features.

Permissible Amounts and Security

Details permissible postage amounts and security demands for TELESET connectivity.

Initiating the TELESET Process

Entering Personal Identification Number (PIN)

Guides on entering the Personal Identification Number (PIN) to start the TELESET process.

Entering Amount and Loading Postage

Specifying Postage Amount

Explains how to enter or overwrite the desired amount for postage loading.

Confirming Load and Countdown

Details confirming the amount and the countdown for completing the postage loading.

Setting the Date

Setting the Time

Setting a High Postage Limit

Configuring the High Postage Warning

Explains how to set a value that triggers the 'High Postage' warning.

Connecting and Using the Postage Scale

Connecting the Postage Scale

Provides instructions on safely connecting a Francotyp-Postalia postage scale to the Optimail.

Weighing and Metering with Postage Scale

Operating with the Postage Scale

Guides on weighing mailpieces and transferring data to the Optimail for metering.

Maintenance and Care of Optimail

Changing the Ribbon Cassette

Ribbon Cassette Replacement Procedure

Details the steps for opening the compartment and pulling out the used ribbon cassette.

Inserting and Tensioning New Ribbon

Guides on removing the transport fixture and tensioning the ribbon for insertion.

Installing the Ribbon Cassette

Troubleshooting Error Messages

Device Fault Error Indicators

Explains how the Optimail signals device faults through acoustic signals and display messages.

Device Fault Error Codes and Remedies

Lists common device fault error messages and their remedies, including calling service.

Device Fault Error Code Details

Mail Jam Clearing Procedure

Provides instructions on safely clearing a mail jam and checking the ribbon cassette.

Additional Device Fault Error Information

TELESET Error Messages Overview

TELESET Error Categories ('C' and 'E')

Introduces error codes starting with 'C' (temporary connection issues) and 'E' (abortion).

TELESET 'E' Error Codes for Loading Abortions

'E' Codes for Loading Procedure Errors

Details error codes starting with 'E', their causes and corrections for loading errors.

Further TELESET 'E' Error Code Details

General Troubleshooting Tips

Troubleshooting Common Optimail Problems

Letter Jams and Optimail Blockages

Guides on clearing letter jams and resolving Optimail blockage issues.

Troubleshooting Postage Scale Integration

Optimail Installation Guide

Overview of Installation Steps

Lists the sequential operating steps for installing the Optimail.

Installation Step 3: Optimail Setup

Installation Step 4: Ribbon Cassette Insertion

Opening the Ribbon Cassette Compartment

Details how to open the ribbon cassette compartment using the release catch.

Preparing and Tensioning the Ribbon

Guides on removing the transport fixture and tensioning the ribbon for insertion.

Installation Step 5: Connecting the Optimail

Connecting the Power Cable

Provides instructions for plugging the power cable into the mains socket and power outlet.

Connecting the Phone Cable

Installation Step 6: Switching On

Optimail Power On Procedure

Guides on inserting the key and turning it to the ON position.

Installation Step 7: Loading Postage

Initial Postage Load Requirement

States the necessity of loading a minimum postage amount before first-time use.

Configuring Modem Dialing Parameters

Configuring Extension Dialing Parameters

Service and Support Contact Information

Contacting Customer Service

Provides contact information for Francotyp-Postalia customer service and help line.

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