Fuji Xerox DocuCentre-IV 3065 Administrator's Guide

15 Problem Solving
416
Problem Solving
15
016-372
016-373
016-374
016-375
016-376
016-377
016-378
016-379
016-380
016-381
016-382
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
016-400
[Cause] The user name and password for 802.1x authentication does not match.
[Remedy] Confirm and correctly enter the user name or password. If the error still is not
resolved, check whether the network environment is set correctly.
016-401
[Cause] The 802.1x authentication method cannot be processed.
[Remedy] Set the authentication method of the machine to the same method as set for
the authentication server.
016-402
[Cause] The authentication connection timed out.
[Remedy] Confirm the network connection and switch setting of the authentication
device physically connected to the machine via a network, and check whether
it is connected to the machine correctly.
016-403
[Cause] The root certificate did not match.
[Remedy] Confirm the authentication server and store the root certificate of the server
certificate of the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Server
Certificate Verification] of [IEEE 802.1x Settings] to [Disabled] on the touch
screen.
016-404
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
016-405
[Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
For more information on initializing certificates, refer to "Delete All Certificates/Initialize
Settings" (P.125).
016-406
[Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
z
Store an SSL client certificate in the machine to set the SSL client
certificate.
z
If an SSL client certificate cannot be set on the machine, select an option
other than [EAP-TLS] in [Authentication Method].
016-407
016-408
016-409
016-410
016-411
016-412
[Cause] After automatically obtained the IP address, the machine failed to retrieve
proxy server settings from the DHCP server.
[Remedy] Modify the customized program and install it again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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Fuji Xerox DocuCentre-IV 3065 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre-IV 3065
Category	All in One Printer
Language	English