■
When the ETERNUS DX Refuses to Turn On
Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and
contact your maintenance engineer.
•
Is the ETERNUS DX's power cord disconnected?
•
Is the main line switch of the power distribution unit turned OFF (¡)?
•
Is there a power failure?
■
When the READY LED is not On
If more than ten minutes have passed since the power of the ETERNUS DX was turned on and the READY LED
still has not turned on, contact your maintenance engineer.
■
When the FAULT LED is On
Check the points that are shown below. If none of these resolve the problem, contact your maintenance en-
gineer.
•
Is the PSU switch of the power supply unit for the drive enclosure (2.5" type/3.5" type) in the OFF position
(¡)?
•
Is the main line switch of the power distribution unit turned OFF (¡)?
■
When the FAULT LED Blinks
A part of the ETERNUS DX requires preventive replacement. Contact your maintenance engineer.
■
When the DISK FAULT LED is On
Check the drive status.
While the Protection (Shield) function is being used, the DISK FAULT LED is temporarily turned on. For details
on how the Protection (Shield) function works and how to check whether it is running, refer to "Design Guide
(Basic)".
If none of these resolve the problem, contact your maintenance engineer.
■
When the ETERNUS DX cannot be Connected via a Network Service
Check the points that are shown below. If none of these resolve the problem, contact your maintenance en-
gineer.
•
Is the ETERNUS DX turned off?
•
Have any network devices (such as LAN switch or router) failed? Are the network device settings invalid?
•
Are the environment settings for the network service invalid?
•
Is the IP address incorrect?
•
Are the settings for the ETERNUS DX LAN ports (firewall) invalid?
Chapter 7
Troubleshooting
7.1 Check List
61
FUJITSU Storage ETERNUS DX500 S3/DX600 S3 Disk storage system Operation Guide (Basic)
Copyright 2014 FUJITSU LIMITED
P3AM-7742-04ENZ0
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