Troubleshoot ing and tips
Error messages on the screen
Errormess agesonthe screenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service c entre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
► C ontact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default config uratio n
used
The system configuration information is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Press th e function k
ey
F2
to ac ces s the
BIOS Setup.
► In the BIOS Setup, s elect the Exit menu.
► Select the entry Lo
ad Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exte nded memory an error h as
resulted at the address xxxx.
► C heck whether the additional mem ory
module has been inserted correctly.
Failure Fixed Disk n
The s ettings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Sw itch the notebo ok off with the ON/O F F
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an e xternal keyboard:
► C heck the connection and r eboot the
notebook.
nn Stuck key
► M ake sure that no key is pressed.
Operating system not found
► Check
in the BIOS Setup w hether your hard
disk h
as been set correctly.
► M a ke sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error m essage appears if an error occurs
during the s elf-test before starting the operating
system.
► Press the
F1
function key to s tart the
operating system.
► Press th e function key
F2
to ac ces s the
BIOS Setup.
Fujitsu Technology Solutions 81
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