Chapter 3 Operation instructions
IP-9500e
38
Alarm codes
Error Code. Error information Description
0001 Boot (Power On) Normally started by the power button
0002 Boot (Reset) Normally started by reboot
0006 Software update Software updated
0007 Boot (Restart) Restarted due to a CPU error
0008 Boot (Others) Restarted due to a software error
0009 Shutdown Shutdown by LCD operation
000A RTC initialization RTC battery backup failure
000B CF card initialization CF card formatting error
000C Configuration update Configuration data updated
L001 LINK error(LAN） Disconnected from network equipment
L002 LINK error (CONSOLE) Disconnected from network equipment
L006 Time server synchronization failure Time synchronization with the time server failed
L009 DHCP connection failure Disconnection recognized by DHCP
L00A PPPoE connection failure Disconnection recognized by PPPoE
L00C IP address collision Collision between IP addresses on LAN and CONSOLE
L00E DHCP connection update IP address changed during DHCP connection
L00F PPPoE connection update IP address changed during PPPoE connection
I001 HD-SDI input down HD-SDI input signal not detected
I002 HDMI input down HDMI input signal not detected
I005 DVB-ASII input down DVB-ASI input signal not detected
I006 Reference clock input down GENLOCK signal not input
I011 Video synchronization error HD-SDI signal synchronization failed
I015 DVB-ASI synchronization failure DVB-ASI signal synchronization failed
I016 Reference clock synchronization failure GENLOCK input PLL synchronization failed
E001 Power error (*1) Power failure occurred
E003 Temperature error occurrence (*5) Abnormal temperature (shutdown processing started)
E00A Flash ROM check sum error (*1) Invalid data set in built-in Flash ROM
E010 FAN1 error (*2) FAN1 failed (low speed) or stopped
E011 FAN2 error (*2) FAN2 failed (low speed) or stopped
E013 Temperature warning (*2) Temperature alarm caused (warning only)
E082 CODEC1 error (*4) HD CODEC LSI error occurred
E083 CODEC2 error (*4) SD CODEC LSI error occurred
E084 CF card access error (*3) Access to the CF card failed
E085 CF card power error (*3) Over current to the CF card occurred
E08B SUBCPU 1 error (*4) SUBCPU 1 error occurred
E08C SUBCPU 2 error (*4) SUBCPU 2 error occurred
E08E Clock error (*1) Clock error or disconnection occurred
E08F Memory error (*1) SDRAM memory check error occurred
E090 Downconversion error (*6) Video Scalar error occurred
E091 Intercom error (*4) Intercom error occurred
E092 Version mismatch (*3) Version mismatch between hardware and software
E0A1 Optional card error (*3) Optional card failure
E0A4 Optional card (Unequipped) (*7) Optional card unequipped
"*" is marked on the left side of an error code for which an alarm recovery has occurred.
*1 After an alarm occurs, the ALM LED remains on. The device needs to be rebooted to turn off the ALM LED.
*2 The ALM LED blinks while an alarm is active. The LED goes off when the alarm cause is recovered.
*3 After occurrence of this error, the ALM LED remains to blink.
*4 After occurrence of this error, the operation is retired for recovery. If the retry for recovery is unsuccessful,
the ALM LED remains on. The device needs to be rebooted to turn off the ALM LED.
*5 If an extreme temperature is detected, all LEDs except LINK/ACT, 100/1000 go on. The device needs to be
rebooted to turn off the LEDs.
*6 The ALM LED is on while this alarm is active. The LED goes off when the error cause is recovered.
*7 The ALM LED blinks on while this alarm is active. The LED goes off when the error cause is recovered.
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