Appendix
Restore from a system restore point
This option takes your PC back to an earlier point in time, called a system restore point. Restore
points are gene rated when you install a new app, driver, or Windows update, and when you
create a restore point manually. Restoring won’t affect your personal files, but it will remove
apps, drivers, and updates installed after the restore point was made.
1. After updating to RS2, right-click (or press and hold) the Start button and
search Control Panel.Control Panel.
2. Search Control Panel for Recovery.
3. Select R ecovery - Open System Restore - Next.
4. Choose the restore point related to the problematic app, driver, or update,
and then select Next - Finish.
Note: If you don’t see any restore points, it could be because the system p rotection isn’t turned
on. To check, go to the Control Panel, s earch for Recovery, and then select Recovery - Configure
System Restore - Configure and make sure that Turn On System Protection is selected.
Reset yo ur PC
Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows.
1. Select Settings - Update & security - Reset this PC - Get started
2. Choose an option:
Option What it does
Keep my files This reinstalls Windows 10, but keeps your personal files and any
apps that came with your PC. It removes:
• Changes yo u made to se tting s
• Apps and drivers you insta lled
Remove everything
This reinstalls Windows 10 and any apps that came with your PC.
It removes:
• Personal files
• Changes yo u made to se tting s
• Apps and drivers you insta lled
If you’re planning to donate, recycle, or sell y our PC, use this option
and choo se to fully clean the drive. This might take an hour or
two, but it makes it harder for other people to recover files you’ve
removed.
Use a reco very drive to rei nstall Win dows
Note: This process utilizes the USB Recovery Drive that you created in the
previous section "Create a Recovery Drive".
1. To reset y our PC, select Settings - Update & se cu rit y - Recovery - Advanced startup - Restart now.
If that doesn’t fix the problem, try Troubleshoot - Recover from a drive. This will remove your personal
files, apps and drivers you installed, and changes you m a de to settings. If you repartitioned the
drive Windo ws is installed on, note that this will restore the drive’s default partitions.
Fujitsu 97
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