Fujitsu Stylistic Q702 Operating Manual

Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshoo ting
Follow the safety note s in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumst ance s that led to the fault. Also
make a note of any error messages displayed.
► Switch the Tablet PC off.
► Please contact the Hotline/Service Desk.
You can find the telephone numbers in the service desk list. Please have
the following information re ady when you ca ll:
• The model name and serial nu mber of t he Tablet PC. Th e serial number
is located on a sticker on the underside of the Tablet PC.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software after
receiving the Tablet PC.
• Any changes you have made to the BIOS Setup settings after r eceiving the Tablet PC.
• Your system configuration and all peripheral devices connected to yo ur system.
• Your sales contract.
Our Tablet PCs
have been designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to optimise components and equipment
in terms of we
ight, space and energy requirements. Depending on the p articu lar
configuratio
n you have purchased, it is possible that functionality m ay be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g .
games with i
ntensive 3D graphics. Updating your hardware with drivers which have not
been appro
ved by Fujitsu Technology Solutions may result in performance losses, da ta
losses or m
alfunction of the equipm ent. A list of approved drivers and current BIO S
versions c
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Ind ex.as p"
Help if pr
oblems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found o n the type rating
plate on the back or unde rside of the casing.
► For further clari fication of the problem, contact the Help Desk for your country (see the Help
Desk list or visit the Internet at
"
http://support.ts.fujitsu.com/c ontact/servi cedesk/ServiceDe skNumber_Int.asp"). When you
do this, please have ready the ID num ber and serial numb er of your system.
65

Fujitsu Stylistic Q702 Specifications

General

Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Bus type	DMI
Stepping	L1
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-3227U
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3200 Mobile Series
Processor socket	BGA 1023
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	1.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	17 W
CPU multiplier (bus/core ratio)	19
Maximum number of PCI Express lanes	16
GPS (satellite)	Yes
Motherboard chipset	Intel® QM77 Express
Internal memory	4 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Total storage capacity	128 GB
Compatible memory cards	SD, SDHC, SDXC
Number of SSDs installed	1
Display diagonal	11.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	400 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Maximum resolution	1920 x 1200 pixels
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	350 MHz
On-board graphics card dynamic frequency (max)	1100 MHz
Audio system	Realtek ALC269
Rear camera resolution (numeric)	5 MP
3G standards	HSDPA, HSUPA, UMTS
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network generation	3G
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
eSATA/USB 2.0 ports quantity	0
Keyboard layout	-
Trial software	McAfee Internet Security
Pre-installed software	Adobe Reader
Operating system installed	Windows 8 Pro
Processor code	SR0XF
Processor ARK ID	72057
Processor package size	31 x 24 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	3150 mAh
Battery life (max)	4.12 h
Battery recharge time	4.2 h
Number of battery cells	3
AC adapter power	60 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.16 A
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 85 %

Weight and Dimensions

Depth	195 mm
Width	302 mm
Height	12.7 mm
Weight	850 g