FULTON ProtoNode FPC-N54 - Troubleshooting Guide; Troubleshooting Lost or Incorrect IP Address

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Fulton ProtoNode Start-up Guide

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Appendix A Troubleshooting

Appendix A.1 Lost or Incorrect IP Address

• Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the

FieldServer-Toolbox.zip via the Sierra Monitor website’s Software Downloads.

• Extract the executable file and complete the installation.

• Connect a standard Cat-5 Ethernet cable between the user’s PC and ProtoNode.

• Double click on the FS Toolbox Utility and click Discover Now on the splash page.

• Check for the IP Address of the desired gateway.

• If correcting the IP Address of the gateway: click the settings icon on the same row as the

gateway, then click Network Settings, change the IP Address and click Update IP Settings to save.

Ethernet Port

Figure 26: Ethernet Port Location

Main Page

Table of Contents4
Certification7
BTL Mark - Bacnet Testing Laboratory7
Introduction8
Protonode Gateway8
Protonode Setup9
Record Identification Data9
Point Count Capacity and Registers Per Device9
Figure 1: Protonode Part Numbers9
Figure 2: Supported Point Count Capacity9
Figure 3: Registers Per Device9
Configuring Modbus Device Communications10
Confirm the Device and Protonode COM Settings Match10
Set Node-ID for any Device Attached to the Protonode10
Figure 4: COM Settings10
Interfacing Protonode to Devices11
Device Connections to Protonode11
Interfacing Protonode to Modsync SE11
Figure 5: Connections from Devices to the Protonode11
Interfacing Protonode to Honeywell SOLA Controller12
Interfacing Protonode to Endura+ (PURE) Controller13
Interfacing Protonode to Siemens Lmv3X Controller14
Interfacing Protonode to Siemens Lmv5X Control15
Interfacing Protonode to Siemens Lmv3X and Yokogawa Controllers16
Interfacing Protonode to Siemens Lmv3X and RWF55 Controllers17
Wiring Field Port to RS-485 Serial Network18
Figure 6: Connection from Protonode to RS-485 Field Network18
Bias Resistors19
Figure 7: Bias Resistor DIP Switches19
Termination Resistor20
Figure 8: Termination Resistor DIP Switch20
Power-Up Protonode22
Figure 9: Required Current Draw for the Protonode22
Figure 10: Power Connections22
Connect the PC to the Protonode23
Connecting to the Protonode Via Ethernet23
Changing the Subnet of the Connected PC23
Figure 11: Ethernet Port Location23
Configure the Protonode24
Accessing the Protonode Web Configurator24
Figure 12: Web App Splash Page24
Figure 13: Login Window24
Figure 14: Web App Landing Page25
Figure 15: Configure Tab25
Select Field Protocol and Set Configuration Parameters26
Figure 16: Web Configurator Showing Protocol Selector Parameter26
Set Protonode Active Profiles27
Figure 17: Web Configurator Showing no Active Profiles27
Verify Device Communications28
Figure 18: Web Configurator Active Profile Selection28
Figure 19: Web Configurator Showing Active Profile Additions28
Ethernet Network: Setting IP Address for the Field Network29
Figure 20: Web Configurator Screen29
Figure 21: Changing IP Address Via FS-GUI30
How to Start the Installation Over: Clearing Profiles31
SMC Cloud User Setup, Registration and Login32
Appendix A Troubleshooting33
Appendix A.1 Lost or Incorrect IP Address33
Figure 32: Ethernet Port Location33
Appendix A.2 Viewing Diagnostic Information34
Figure 33: Error Messages Screen34
Appendix A.3 Checking Wiring and Settings35
Appendix A.4 LED Diagnostics for Communications between Protonode and Devices36
Figure 34: Diagnostic Leds36
Appendix A.5 Take a Fieldserver Diagnostic Capture37
Appendix A.5.1 Using the Fieldserver Toolbox37
Figure 35: Ethernet Port Location37
Appendix A.5.2 Using FS-GUI40
Appendix B Additional Information41
Appendix B.1 Updating Firmware41
Appendix B.2 Securing Protonode with Passwords42
Figure 36: FS-GUI Passwords Page42
Figure 37: Password Recovery Page42
Appendix B.3 Factory Reset Instructions43
Appendix B.4 Internet Browsers Not Supported43
Appendix B.5 Mounting43
Figure 38: DIN Rail43
Appendix B.6 Physical Dimension Drawing44
Figure 39: Protonode FPC-N54 Dimensions44
Appendix C Vendor Information - Fulton45
Appendix D Reference46
Appendix D.1 Specifications46
Appendix D.1.1 Compliance with UL Regulations46
Figure 40: Specifications46

FULTON ProtoNode FPC-N54 - Troubleshooting Guide; Troubleshooting Lost or Incorrect IP Address

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