GE Security Simon XT Installation Manual

Chapter 6
Troubleshooting and support
65
Sensors
A sensor does not work.
• Make sure the battery is good and installed correctly.
• Check for interference from metal objects. Move or rotate the sensor.
• Move the sensor to a new location.
Door or window is closed, but the panel announces it is open.
• Be certain the arrow on the magnet and the guide line on the transmitter are aligned and within 1/4 inch
of each other.
• The sensor tamper switch may be open (cover off).
Motion sensors go off continuously.
• Be sure the sensor is mounted on a solid surface and the viewing field is free from sources of changing
temperature.
Motion sensor does not respond to motion.
• Make sure the sensor battery is good and installed correctly. Wait 2 minutes after installing a new
battery to test the sensor.
• Adjust the sensor mounting.
• Leave the area for 3 minutes, then retest.
• The environment is too hot or too cold. Outdoor sensors operate between 32 and 120°F (0 and 49°C).
• Dirt or dust may be causing the problem. Wipe the sensor with a clean, damp cloth.
X10 modules
All lamp modules or siren not working.
• Be sure the panel transformer is plugged into an outlet that is not controlled by a switch.
• Check that the panel is powered using the line carrier power transformer.
• Housecode was programmed incorrectly.
One lamp module or siren is not working.
• Unplug nearby equipment that may be causing interference (light dimmer switches, televisions,
appliances with older motors).
• Check that the switch on the lamp or appliance is turned on and remains on.
• Make sure the lamp has a working bulb.
• Make sure the lamp or appliance is plugged into the Lamp/Appliance Module, the Module is plugged
into the outlet and the outlet is not controlled by a switch.
• Make sure the House and Unit Codes are correct.
• Move the Module to a different outlet that is on the same phase (branch) of the household electrical
circuit as the panel.
Time- or sensor-activated light not working.
• Make sure you have programmed the light to be activated by a timer or sensor.
• Make sure the system clock is set.
• Make sure these functions have been enabled. The functions are enabled if the appropriate icon is
shown on the display.

GE Security Simon XT Specifications

General

Brand	GE Security
Model	Simon XT
Category	Security System
Language	English