Simon XT
Installation Manual
64
Troubleshooting
This section provides information to help you diagnose and solve various problems that may arise while
configuring or using your GE product and offers technical support contacts in case you need assistance. (See
Contacting technical support on page 66.)
System status
To clear STATUS (alarm memory), do the following:
From a disarmed state press STATUS, listen to the status message, then press DISARM.
The panel displays and announces Siren 1 failure.
•Turn the Hardwired Siren Supervision option off if a hardwired siren or sensor is not connected.
• Check for the correct end-of-line resistor in HW1 I/O circuit.
Panel displays and announces Low battery.
• Check that panel backup battery is connected.
• Check panel backup battery voltage. If less than 5.4 volts, replace battery and clear system status
message.
• Run sensor test.
The panel displays and announces RF jam.
• The control panel has detected RF interference.
The panel displays and announces that a sensor is open.
• See Sensors on page 65.
The panel displays Set Time and announces System time is not set.
• Set the system time.
Control panel
The panel displays and announces Invalid.
• This sensor is already programmed. Delete sensor if not correctly programmed.
Options (programmable by the homeowner)
The panel does not beep.
• Turn on Piezo Beeps option.
Latchkey does not function.
• Latchkey time is not set. Set latchkey time.
• Latchkey is not enabled. Enable latchkey by pressing MOTIONS twice.
• The phone number is not programmed properly. Reprogram the phone number.
• System time is not set. Set system time.