8 Troubleshooting
60 GE Healthcare 86500-IMG rev 3
8.6 DIAMOND ERROR CODE GUIDE
These codes are currently in use. The sequence of error code is
discontinuous because some error codes are reserved for future use.
Error code
in LCD
display
Reason for error Corrective action
Er0002 Program check sum
error (flash).
Call service.
Er0003 Program check sum
error (BattRAM).
Check if exposure button
cable is properly connected.
Check physical condition of
the cable (any broken strands
etc.)
Er0011 Emergency button
activated (pressed
down).
Release emergency button.
Er0012 Tube Park safety clutch
acts - tube obstacle.
Clear and try again. If
problem persists, call service.
Er0013 Tube movement back up
time reached.
Check for any visible
obstacles for tube movement.
Er0014 Filter movement back up
time reached.
Change another filter. If
problem persists, call service.
Er0015 Collimator plate
movement back up time
reached.
Clear and try again. If
problem persists, call service.
Er0022 Compression motor
back up time reached.
Clear and try again. If
problem persists, call service.
Meanwhile, compress
manually.
Er0023 Compression thickness
measurement error.
Clear and try again. If
problem persists, call service.
Er0024 Compression force
measurement failure.
Inhibit compression
down.
If problem persists, call
service. Compress manually.
Er0027 Overflow in Auto Time-or
Auto kV-mode.
kV too low. Try with higher kV
values.
Er0029 Underflow in Auto Time
or Auto kV-mode
kV too high. Try with lower kV
values.
Er0033 Cassette tray back up
time reached.
Clear and try again. If
problem persists, call service.
Table 8.1 Diamond error code guide
FOR TRAINING PURPOSES ONLY!
NOTE: Once downloaded, this document is UNCONTROLLED, and therefore may not be the latest revision. Always confirm revision status against a validated source (ie CDL).
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