CountermeasureCausePhenomenon
Make the exposure time longerThe exposure time is too
short
After exposure, no image is displayed
on the monitor
Install the correct light sourceThe light source is not correct
Install the correct filterThe filter is not correct
Check the sample positionThe sample is not in position
Adjust the focusThe focus is not correct
Connect the USB cable correctlyUSB cable connection failureExposure cannot be performed even if
the Start button has been pressed
Connect the lens cable correctlyLens cable connection failureThe LAS High Sens. lens is not recog-
nized
Connect the light source correctlyThe light source is not con-
nected correctly
The light source is not recognized
Connect the USB cable correctlyUSB cable connection failureThe lifting table does not move the tray
to the correct position
Connect the lens cable correctlyLens cable connection failure
No button is displayed in Focusing
mode
Adjust the focus manually when using the
wide view lens
The wide view lens is installed
6.5 Message “ImageQuant LAS 4000 hardware error occurred"
SensKey:
*
H SensCode:
****
H is displayed.
If the error persists even after the following countermeasures have been taken, fill in the necessary
items and the error code in the Service report fax sheet at the end of the User Manual, and then contact
your GE Healthcare representative.
CountermeasureContentSensCodeSensKey
If the problem remains, restart the ImageQuant
LAS 4000 and ImageQuant LAS 4000 Control
Software
UV exposure error8000
2
Turn off the ImageQuant LAS 4000 power for
a while. After that, restart the ImageQuant LAS
4000 and ImageQuant LAS 4000 Control Soft-
ware
Temperature adjustment er-
ror
9100
Getting Started with ImageQuant LAS 4000 28-9607-59 AB 69
6 Troubleshooting
6.4 Problems with ImageQuant LAS 4000 Control Software