59
Error codes
The control panel displays
System Error
followed by an error code
number. The error code numbers and their meanings are listed in the
table below.
Error / Failure Meaning Correction
1 ROM Read-Only Memory is
damaged.
Contact Field Service.
2 RAM Random-Access
Memory is damaged.
Contact Field Service.
3 Unknown plotter
ID
Jumpers indicate an
incorrect type of plotter.
Call Field Service if retry fails.
4 Power relay stuck
shut
Power relay
malfunction.
Turn power off and on. Call
Field Service if retry fails.
5 Power relay stuck
open
Power relay
malfunction.
Turn power off and on. Call
Field Service if retry fails.
6 Display failure Display not responding. Retry. Call Field Service if
retry fails.
7 FPGA failure Custom chip
malfunction.
Retry. Call Field Service if
retry fails.
8FPGA Data
Checksum error
Bad FPGA data file or
bad FPGA chip
Reflash FPGA data.
Check versions of O/S and
FPGA files.
Replace control board.
9 FPGA Wrong
Version error
Bad FPGA data file or
bad FPGA chip
Reflash FPGA data.
Check versions of O/S and
FPGA files.
Replace control board.
10 Heartbeat internal
failure
Electrical control board
failure.
Retry. Call Field Service if
retry fails.
11 Encoder reset failed Encoder chip failure. Retry. Call Field Service if
retry fails.
12 X axis power,
encoder or wiring
failure
Check X axis (fixed
motor) encoder and
power connectors.
Contact Field Service.
13 X2 axis power,
encoder or wiring
failure
Check X2 axis (moving
motor) encoder and
power connectors.
Contact Field Service.
14 Y axis power,
encoder or wiring
failure
Check Y axis encoder
and power connectors.
Contact Field Service.