Trophy74 | Troubleshooting
6 Troubleshooting
If the scooter doesn’t function, while the batteries are fully charged, check the following points.
A. Set the scooter off and then on again. Check if the problem is solved.
B. Check if all the battery connectors are properly attached and fi rmly connected.
C. Check whether the freewheel handle is in the DRIVE position.
D. Make sure the position of the speed controller has not changed.
E. If there is a problem, the lights of the battery condition meter fl ash. Use the table below to determine the cause of the problem.
Indication on the display Description of problem Corrective action
The complete LED bar fl ashes
rapidly.
The Controller security has found
something that causes a problem.
Switch off the scooter.
Check all connectors.
Check the condition of the batteries.
Consult the manufacturer if the LED bar continues
fl ashing after the scooter has been switched on.
The socket LED is lit continuously
after the scooter is switched on.
Short circuit in the potentiometer.
Cabling from the Tiller PCB to the
controller interface is defective.
Cabling from the Tiller PCB to the touch
control is defective.
Tiller PCB is defective.
Contact the manufacturer.
The fi rst red LED of the LED bar is
lit continuously.
The batteries require charging or there
is a poor connection to the batteries.
Check all connections between the controllers
and the batteries. If the connections are OK, try
recharging the batteries.
LED bar left to right chase. The batteries are being charged. Disconnect the battery charger from the scooter.
Two LEDs of the LED bar are lit. There is a poor connection to the motor. Check all connections between the controller and
the motor.
Three LEDs of the LED bar are lit. There is a short circuit in the motor. Check the motor cables or replace the motor.
Seven LEDs of the LED bar are lit. The throttle was held in during start up.
Speed potentiometer fault.
Restart the scooter without pressing the throttle.
Check or replace the speed potentiometer.
Eight LEDs of the LED bar are lit. The controller is malfunctioning. Replace the controller.
Nine LEDs of the LED bar are lit. The neutral handle is in the neutral
position.
The brake is malfunctioning.
Put the neutral handle in the drive position.
Check the connections between the brake and the
controller.
Replace the brake.
Ten LEDs of the LED bar are lit. The battery is malfunctioning. Check the connections between the batteries and
the controller.
Check the batteries.
The table below provides explanation for the trip codes that can be indicated by the controller. These trip codes can be read with
the manual programming unit (SP1) or the mobility programmer PG.
LED code Trip code Error type Explanation
1 2c00 Low battery error Low battery voltage
1 2c01 Low battery error Low battery voltage
2 3B01 Motor fault 1 Motor disconnected
3 1400 Bridge fault 1 Motor wiring fault
4 7000 Startup with push selected Parking brake off
4 7001 Push activated in drive mode Parking brake off
6 1e03 Inhibit activated Inhibit active
7 0810 Tiller fault 1 Throttle trip
7 0814 Tiller reference error Throttle trip
7 0815 Tiller lo reference error Throttle trip
7 0816 Tiller high reference iso error Throttle trip
7 0817 Tiller lo reference error Throttle trip
7 0300 Speed Limit Potentiometer wiper open Throttle trip
7 1d02 Front end spec change trip Throttle potentiometer trip
7 2f01 Tiller displaced error Throttle displaced at power up
8 0002 Eeprom calibration checksum error 2 Possible controller trip
8 0003 Eeprom program checksum error 2 Possible controller trip
8 0100 Running checksum 1 Possible controller trip
8 0203 Eeprom calibration checksum error 1 Possible controller trip
8 0204 Eeprom program checksum error 1 Possible controller trip
8 1501 Brake fault 2 Possible controller trip
8 1705 Relay fault 1 Possible controller trip
8 1802 Watchdog voltage ref error Possible controller trip
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