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FREQUENTLY ASKED QUESTIONS 
FREQUENTLY ASKED QUESTIONS
Some frequently asked questions related to the features and
functions of the CONNECTNEXT® infotainment system are
listed below along with their answers.
1. I am playing the audio files in my Phone, connected 
through Bluetooth. However, I am unable to repeat 
tracks and play tracks in random. The Bluetooth 
connection is fine and all other media functionalities 
are working. Why am I facing this issue:
Some of the Media functionalities are phone 
dependent and are supported only in phones with 
AVRCP version 1.3 and above. Please check the AVRCP 
version of your phone.
2. Why am I unable to fast forward or fast rewind music 
tracks when I play them from my phone?
Please check if you have connected your Phone to the 
infotainment system through Bluetooth connection. If 
yes, check the AVRCP version of your Phone. As, some 
of the Media functionalities are phone dependent and 
are supported only in phones with AVRCP version 1.3 
and above. 
3. How to Play video in the infotainment system?
Video Playback is available in “Browse” option of 
Media screen and select “Video” option. Through this 
you can browse through the Video files available in 
the current media source only (USB).
4. What are the video formats supported by the 
infotainment system?
.avi and mp4 as container formats will be supported. 
H.264 (BP, MP and HP up to AVC Level 3.2), MPEG4 (SP, 
ASP) up to D1 Resolution (specifically 720 x 480 
resolution only) (std NTSC/PAL) will be supported.
5. Can I play HD videos in the infotainment system?
No. Videos only till 720 x 480 resolution (Std NTSC /
PAL) will be supported.
6. How can I play video files from my phone?
Connect your phone via USB port. After connection 
put your phone in USB Mass Storage Class mode. You 
should be able to browse through the contents of 
Phone via Infotainment system and will be able to 
play compatible video files. This behavior might vary 
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