Hero MotoCorp Ltd.
(13) To any part of the vehicle which has been tampered or repaired in such a manner which has Maestro
resulted in malfunction of the vehicle.
(1) If all free services/paid services/oil top-ups are not availed as per the recommended schedule at Hero
MotoCorp's authorized workshop.
(4) If additional wheel(s) is/are fitted and/or any other modification carried out/unauthorized accessories
fitted which shall be responsible for malfunction/detoriation of the vehicle.
(6) To any damage on vehicle's painted surface cropping due to industrial pollution or other external factors.
(2) If any other engine oil which is non compatible with product is used other than SAE 10W30 SL Grade
(JASO M
B).
(3) To normal wear & tear components including (but not limited to) brake shoes/pads, clutch plates, drive
chain & sprockets, bulbs, electrical wiring, filter, spark plug, fasteners, shims, washers, oil seals,
gaskets, rubber parts, bush, rubber bellows, plastic parts breakage and wheel rim for
misalignment/bend.
(5) If vehicle has been used in any competitive events like races or rallies or for any commercial Maestro
purposes as taxi etc.
(7) For normal phenomena like noise vibration, oil seepage etc., which do not affect the performance of the
vehicle.
(8) To any damage caused due to usage of improper oil/grease, non-genuine parts.
(9) If any defect crops or repairs needed as a result of using adulterated fuel.
(10) If any maintenance/repairs required due to bad road conditions or misuse of vehicle. Maestro
(11) If any defect crops or repairs needed as a result of vehicle meeting to some accident. Maestro
(12) For consumables like oil, grease, gasket etc to be used during free services and/or warranty repairs.
(14) For vehicle not used in accordance with the guidelines given in this Owner's Manual.Maestro
(15) To proprietary items like Tyres, Tubes, Batteries etc, as they are subjected to the warranty terms &
conditions of respective manufacturers and directly handled by them only.
(16) Any defect(s) developing on account of external factors such as environmental factors; including but not
limited to fading/peeling/rusting of paint and/or stripes and/or plated parts, seat leather tearing &
cracking, aluminium parts oxidation and cracking & discoloring of control switches etc.
Subject to DELHI JURISDICTION only.
Decision regarding warranty settlement shall be taken by Hero MotoCorp and the same shall be
final and binding on all concern.
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