High End Systems Studio Command Series - Page 76

CHAPTER 6
Troubleshooting
66 Studio Command Series User Manual
LINK
BUSY
Two fixtures on the same like are both
attempting to transmit data during preset
playback or software crossloads.
Disconnect any controllers, bypass any serial
data distributors and/or data line optoiso-
lators, and bypass or make sure that any
fixtures using RS-422 communications (such
as Dataflash
®
AF1000 xenon strobes and
Intellabeam
®
fixtures) are located after the
Studio Command fixtures on the link. These
devices block communication with any other
Studio Command fixtures on the link.
LINK
EMTY
The fixture is attempting to crossload software
but cannot find any suitable fixtures on the
data link.
Make sure that all data cables are functioning
and that all receiving fixtures are connected to
the data cable and powered on.
Contact High End Systems customer support
if problem continues.
PAN
ENCD
The fixture has detected a pan error and
cannot correct its position due to a:
• physical obstruction
•broken belt
• bad pan encoder
• bad encoder wheel
• broken wire connecting the encoder to the
logic board
Remove the object (externally or internally)
that is blocking the fixture’s pan movement
and home the fixture (see
Homing the
Fixture (HOME)
on page 33).
Contact High End Systems customer support
if problem continues.
PAN
SENS
The fixture cannot find the pan home slot due
to a possible:
•broken belt
• faulty motor
• faulty motor driver
• broken wire connecting the sensor or pan
motor to the logic board
• bad sensor
Contact High End Systems customer support.
PCB
TEMP
The temperature in the top box has exceeded
the maximum permissible level due to a
possible:
• bad fan
• excessive ambient temperatures
• blockage in the fan vents
• broken wire connecting the fan to the logic
board.
The fixture will automatically turn the lamp and
motors off.
Reduce the ambient temperature around the
fixture and/or remove any blockage from the
fixture’s fan vents.
Contact High End Systems customer support
if problem continues.
PRST
LOST
The fixture failed to read preset data from non-
volatile memory.
Reassign the preset scenes’ construct values
(see
Editing or Creating an On-Board
Memory Scene (EDIT)
on page 24).
Display
Message
Problem Solution