HIKVISION DS-9616NI-I8 User Manual

Network Video Recorder User Manual
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If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 The IP camera frequently goes online and offline and the status of it displays as
“Disconnected”.
Possible Reasons:
− The IP camera and the device versions are not compatible.
− Unstable power supply of IP camera.
− Unstable network between IP camera and device.
− Limited flow by the switch connected with IP camera and device.
Step 1 Verify the IP camera and the device versions are compatible.
1) Go to Menu>Camera, and view the firmware version of connected IP camera.
2) Go to Menu>Maintenance>System Info>Device Info and view the firmware version of device.
Step 2 Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC connects
with the IP camera.
Step 3 Verify the network between IP camera and device is stable.
3) When the IP camera is offline, connect PC and device with the RS-232 cable.
4) Open the Super Terminal, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Example: Input ping 172.6.22.131 –l 1472 –f.
Step 1 Verify the switch is not flow control.
Check the brand, model of the switch connecting IP camera and device, and contact with the
manufacturer of the switch to check if it has the function of flow control. If so, please turn it
down.
Step 2 Check if the fault is solved by the step 1 to step 4.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 No monitor connected with the device locally and when you manage the IP camera to connect
with the device by web browser remotely, of which the status displays as Connected. And then

HIKVISION DS-9616NI-I8 Specifications

General

Sequence mode	Yes
Internal memory	4096 MB
Number of users	128 user(s)
Maximum resolution	3840 x 2160 pixels
Alarm input channels	16
Internal memory type	DDR4
Throughput data rate	256 Mbit/s
Video input channels	16 channels
Alarm output channels	4
Supported resolutions	3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x1200, 1280 x 1024, 1280 x 720, 1024 x 768
Video formats supported	H.264, H.264+, H.265, MPEG4
Analog signal format system	NTSC, PAL
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	1
RAID levels	0, 1, 5, 10
HDD capacity	8000 GB
HDD interface	Serial ATA
Maximum storage capacity	- TB
Number of HDDs installed	-
Number of HDDs supported	8
Total installed storage capacity	16000 GB
Product color	Black
Rack capacity	2U
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	200 W

Weight and Dimensions

Depth	470 mm
Width	445 mm
Height	90 mm