8 Troubleshooting
DX-Interface EXV-(2.0-10.0)E2 or KPI-(E/X)4E alarm codes
SMGB0137 rev.0 - 05/2021
286
8.5  DX-Interface EXV-(2.0-10.0)E2 or KPI-(E/X)4E alarm codes
Code 
number
DX-
KIT2
KPI-4E
KPI-
Active
Category Type of abnormality Main cause
01
o - o Indoor Activation of protection device
Float switch activation  
(high water level in drain hose or abnormality in 
drain pipe, oat switch or drain pan).
03
o - o Transmission Transmission error
Outdoor fuse meltdown, Indoor/outdoor 
connection wiring (breaking, wiring error, etc.) 
11
o o o Indoor Air inlet thermistor (RA for KPI)
Loose, disconnected, broken or short-circuited 
connector
12
o o o Indoor Air outlet thermistor (OA for KPI)
Loose, disconnected, broken or short-circuited 
connector
13
o - o Indoor Liquid pipe thermistor
Loose, disconnected, broken or short-circuited 
connector
14
o - o Indoor Gas pipe thermistor
Loose, disconnected, broken or short-circuited 
connector
15
- - - Indoor
Fresh outdoor air thermistor 
(Econofresh)
Loose, disconnected, broken or short-circuited 
connector
16
- - o Indoor
Air inlet DX Coil thermistor 
(Tincoil)
Loose, disconnected, broken or short-circuited 
connector
17
- - o Indoor
Air outlet DX Coil thermistor 
(Toutcoil)
Loose, disconnected, broken or short-circuited 
connector
18
(o) o o Indoor
Indoor RA fan protection device 
activation for KP
Fan motor overheating, locking.
19
o o o Indoor
Indoor OA fan protection device 
activation for KPI or DX-KIT2 
Fan
Fan motor overheating, locking.
31
o - o System
Incorrect setting of outdoor and 
indoor units
Outdoor/Indoor Unit capacity setting error, 
Indoor total capacity excessively large/small
35
o - o System Indoor unit number setting error
Indoor units with the same number exist in a 
refrigerant piping system
70
o o o Indoor
Abnormal transmission between 
PCB1 and PCB2
Loose, disconnected
71
o o o Indoor  Incorrect PCBs setting Wrong setting are performed in PCBs
73
o o o Indoor 
Incorrect 4-20mA, 0-10V, 0-5V, 
0-10kΩ setting
Loose, disconnected, broken or short-circuited 
connector
EE
o - o Compressor
Compressor protection alarm 
(cannot be reset from the remote 
controller)
This alarm code is displayed when the 
following alarms are triggered three times 
within six hours: 02,07,08,39,43 to 45, 47
74
- - - Indoor
Remote sensor thermistor 
(Trem)
Loose, disconnected, broken or short-circuited 
connector
These alarm codes are displayed in the 7 segments on PCB2 corresponding to the DX-Interface EXV-(2.0-10.0)E2 or 
KPI-(E/X)4E.