5–2 Troubleshooting
Hitachi Simple Modular Storage 100 User’s Guide
Recovering from Failures
An array failure may have occurred if one or more of the following occurs:
• Your Hitachi Simple Modular Storage 100 sends an email alerting you to
a failure.
•The Alarm or Warning LED on the front panel goes ON.
•The Ready LED on the front panel is OFF.
• You experience performance deterioration with your Hitachi Simple
Modular Storage 100.
• A LUN cannot be recognized.
• A host cannot see an iSCSI data port on your Hitachi Simple Modular
Storage 100.
If one or more of these actions occurs, perform the following steps to
recover form the failure:
1. Log in to Storage Navigator Modular 2:
http://<IP address of management console PC>:23015/
StorageNavigatorModular/
2. Go to the Explorer pane and click Arrays.
•
3. In the Arrays area, check the status and serial number of the array
where the failure occurred (see Figure 5-1 on page 5-3).
NOTE: If Storage Navigator Modular 2 does not start, a communication
failure with the Storage Navigator Modular 2 server may have occurred or
the Storage Navigator Modular 2 server may not be started normally. See
“Hitachi Storage Navigator Modular 2 will not start” in Table 5-1 on page 5-
5.