Troubleshooting
the
Initial Connection
Getting
the
logic
analyzer
to
work
with
your
network
often
requires
detailed
knowledge
of
your
local
network
software.
This
section
attempts
to
help
you
with
some
common
problems,
but
because
of
the
wide
variety
of
network
software
available it
cannot
cover
all
problems
you
may
encounter.
Assess
the
problem
The
LAN
interface does not need or include any utilities or proprietary driver I
software. The logic analyzer
LAN
interface was designed
to
operate with
common network utilities and drivers.
Either a hardware problem or a software problem can prevent
the
logic
analyzer's remote file server from communicating over the
LAN.
Single
server/single client network (point-to-point)
You
can
connect
the
logic
analyzer
to
a single
server/single
client network.
In
this configuration, the client
is
running
an
NFS
application
program.
If
you
have
difficulties, check the troubleshooting procedures
included
with
the
documentation
for
both
the
NFS
application
program
and
the
communications
controller first. If
the
NFS
application
program
is
running
in
an
MS
Windows
environment
then
also
check
the
MS
Windows
documentation.
Timeout
errors
Error messages
such
as "Device Timeout,"
"File
Timeout," "Operation
Timeout," or
other
similar messages from workstations or PCs indicate
timeout problems with the computer. To increase your timeout period, refer
to your computer documentation for instructions.
Packets
routinely
lost
If
packets are routinely lost, proceed
to
the troubleshooting section in this
chapter relating
to
your network.
7-3
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