Getting Service Support
This
section
provides
information
about
support
services.
HP
on-site service
With HP on-site service,
HP
pays for parts, labor, and travel to have an
HP
service representative visit your site for repairing equipment under
warranty.
You
can
purchase on-site service for
the
logic analyzer. Support contracts
are also available for either 4 hour response
or
next day response. The
support contracts are available for economical support beyond the 90-day
warranty period. Contact your nearest Hewlett-Packard Sales Office for
information regarding support contracts.
Return
to
HP service
The benchtop logic analyzers default to
return
to HP service. With
return
to
HP
service, you
return
the equipment to
your
nearest Hewlett-Packard
service
center
for repair. During
the
warranty period,
HP
pays for parts and
labor
needed
for repair. After
the
warranty period, you are billed for
the
parts
and labor.
7-26
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