Troubleshooting
Troubleshooting
in
an
MS-DOS
environment
• No response
No
packets
received indicates no
response
from a ping.
If
there
is no response, type in
the
IP address with
the
ping command.
Check
that
the
typed address
matches
the
IP address assigned in
the
LAN
Settings menu, then check
the
other
addresses in
the
menu.
Check
that
the
hostnarne
and
IP
address
are correctly
entered
in
the
node
names
database and
that
the
IP address matches
the
IP
address
assigned in
the
LAN
Settings menu.
If
the
logic analyzer still does
not
respond
to ping,
then
the
problem is
possibly in
the
logic analyzer hardware.
To
check
the
logic analyzer,
refer
to
"Verify
the
logic analyzer performance" in this chapter.
•
Intermittent
Response
On a multiclient network, receiving 1
to
8 packets indicates a problem
with
the
network. Because
the
number
of packets received
depends
on
your network traffic and integrity,
the
number might
be
different
for your network.
Use a
LAN
analyzer or
LAN
management
software
to
monitor activity
and
determine where bottlenecks
or
other
problems are occurring.
The
logic analyzer still functions,
but
communications over
the
LAN
will
be
slower.
On a single-client/single-server network, the most likely cause of
intermittent
response to an echo
request
is
a hardware problem with
the
LAN
module installed in
the
PC,
the
cable, or
the
logic analyzer.
To check
the
logic analyzer,
refer
to
"Verify
the
logic analyzer
performance" in this chapter.
7-9
I
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