HP 205 G1 - Page 7

Computer Setup—Advanced ............................................................................................................. 59
Recovering the Conguration Settings ............................................................................................................... 61
7 Troubleshooting without diagnostics ............................................................................................................ 62
Safety and comfort .............................................................................................................................................. 62
Before you call for technical support .................................................................................................................. 62
Helpful hints ........................................................................................................................................................ 63
Solving general problems .................................................................................................................................... 64
Solving power problems ...................................................................................................................................... 68
Solving hard drive problems ................................................................................................................................ 69
Solving media card reader problems ................................................................................................................... 71
Solving display problems .................................................................................................................................... 72
Solving audio problems ....................................................................................................................................... 77
Solving printer problems ..................................................................................................................................... 79
Solving keyboard and mouse problems .............................................................................................................. 80
Solving Hardware Installation Problems ............................................................................................................. 82
Solving Network Problems .................................................................................................................................. 83
Solving memory problems .................................................................................................................................. 86
Solving CD-ROM and DVD problems .................................................................................................................... 88
Solving USB ash drive problems ........................................................................................................................ 90
Solving front panel component problems .......................................................................................................... 91
Solving Internet access problems ....................................................................................................................... 91
Solving software problems .................................................................................................................................. 93
8 HP PC Hardware Diagnostics ......................................................................................................................... 94
Why run HP PC Hardware Diagnostics ................................................................................................................. 94
How to access and run HP PC Hardware Diagnostics .......................................................................................... 94
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 95
9 Backup and Recovery ................................................................................................................................... 96
Backing up, restoring, and recovering in Windows 10 ........................................................................................ 96
Creating recovery media and backups .............................................................................................. 96
Creating HP Recovery media (select products only) ...................................................... 96
Using Windows tools ......................................................................................................................... 97
Restore and recovery ........................................................................................................................ 97
Recovering using HP Recovery Manager ........................................................................ 98
What you need to know before you get started .......................................... 98
Using the HP Recovery partition (select products only) .............................. 99
Using HP Recovery media to recover ........................................................... 99
Changing the computer boot order .............................................................. 99
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