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HP 240R G9

HP 240R G9
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Maintenance and Service Guide HP 240R
14 inch G9 Notebook PC
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and
more.

Table of Contents

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HP 240R G9 Specifications

General IconGeneral
GraphicsIntel Iris Xe Graphics
BluetoothBluetooth 5.2
ProcessorIntel Core i7-1255U
RAMUp to 32 GB DDR4
Storage512 GB SSD
Display14-inch FHD (1920 x 1080)
Operating SystemWindows 11 Pro
PortsHDMI, headphone/microphone combo
WirelessWi-Fi 6
Battery3-cell 41Wh Li-ion
WeightStarting at 1.47 kg
Dimensions32.4 x 1.99 cm

Summary

Product Description

Key Product Components and Specifications

Lists and describes major components like processor, display, memory, storage, audio, and ports.

Audio, Networking, and Port Details

Details audio, wireless networking, and ports like RJ-45 and USB.

Security Features and Operating System

Lists security features like fingerprint reader and supported operating systems.

Legal Information

Product Notice

Software Terms

Safety Warning Notice

Getting to Know Your Computer

External Component Identification

Identifies and describes external components on the right, left, and bottom sides, plus labels.

Internal Components and Indicators

Details display components, keyboard area, touchpad, indicator lights, buttons, and special keys.

Illustrated Parts Catalog

Major Computer Components

Illustrates and lists major computer components with their spare part numbers.

Display Assembly and Miscellaneous Parts

Illustrates display subcomponents and lists miscellaneous parts with spare part numbers.

Removal and Replacement Procedures Preliminary Requirements

Tools, Service Considerations, and Component Handling

Lists tools, general service advice, and handling precautions for parts, cables, and drives.

Electrostatic Discharge (ESD) Prevention and Grounding

Covers ESD information, prevention methods, grounding techniques, and recommended materials.

Computer Cleaning, Maintenance, and Packaging

Provides steps for cleaning, disinfecting, caring for wood veneer, and packaging the computer.

Accessing Support Information

Explains how to find HP support information, technical bulletins, and repair professionals.

Removal and Replacement Procedures for Authorized Service Provider Parts

Preparation and Removal of External Components

Covers preparation for disassembly and removal of rubber feet and the bottom cover.

Internal Component Replacement: Battery, WLAN, Memory, SSD

Details procedures for replacing the battery, WLAN module, memory module, and solid-state drive.

Internal Component Replacement: Speakers, Touchpad, USBPower Board, Fan

Guides on replacing speakers, touchpad, USB/power button board, and the fan.

Internal Component Replacement: System Board, Heat Sink, Display Assembly

Explains how to replace the system board, heat sink, and the complete display assembly.

Display Assembly Sub-component Replacement

Details replacement of display hinges, bezel, camera module, and display panel.

Power Connector and Top Cover Replacement

Covers the removal and replacement of the power connector and the top cover with keyboard.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows Usage

Details using the Windows diagnostic tool, handling failure IDs, and download methods.

HP PC Hardware Diagnostics UEFI Usage

Explains using the UEFI diagnostic tool, handling failure IDs, and download procedures.

Statement of Memory Volatility

BIOS Procedures for Memory and Security Settings

Covers BIOS steps for memory management, security resets, and answers common questions.

Nonvolatile Memory Usage and Troubleshooting

Provides a table detailing nonvolatile memory types and troubleshooting steps.

Power Cord Set Requirements

General and Country-Specific Power Cord Needs

Outlines universal and country-specific requirements for power cord sets, including agency approvals.

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