For
HP
Internal Use Only
5. Troubleshooting
Introduction . . . . . . . . . . .
Hard Failures . . . . . . . . . .
Check System Front Panel LEDs
Check
I/
0
Card
and
Device LEDs
Troubleshooting
the
Power System
Troubleshooting System Hardware Faults
Troubleshooting Memory Failures . . . .
Troubleshooting
I/
0 Failures . . . . . .
Troubleshooting Console Initialization Failures
Boot
and
System Initialization Failures
Warnings
.............
.
Overtemperature Warning . . . . . .
PowerTrust UPS Online
Error
Messages
Other Warning Messages . . . . . . .
Troubleshooting
HPMCs . . . . . . . .
High
Priority Machine Check
(HPMC)
Soft Errors . . . . . .
Diagnostic Tools . . . . .
Online Diagnostics
System Log File
Procedure
System Exerciser . . .
Offline Diagnostics
Operating System Problems
Performance Problems .
MPE
System Hang .
HP-UX System Hang
Monitor Halts
System Abort
Taking a Memory Dump
Summary
.....
MPE/iX
Memory Dump
Step
1:
Do a Transfer of Control
(TC)
.
Step
2:
Boot
to
ISL.
Step
3:
Dump
the
System. . . . .
Step
4:
Restart
the
System.
Step
5:
Process
the
Memory Dump.
Step
6:
Call
the
Response Center
..
HP-UX
Automatic
Core Dump . . .
What
To Do
With
Core Files
...
Problems
With
Automatic Memory Dump
Avoiding
Problems with Automatic Memory Dump
Running savecore Manually
Calling
the
Response Center
Error Codes
and
Messages
PDC
Codes
.....
.
ISL Boot Codes . .
..
.
MPE/iX
ISL Boot Codes
HP-UX ISL Boot Codes .
System Initialization
Codes
HP-
UX
OS
Display Codes
5-1
5-2
5-3
5-4
5-5
5-7
5-10
5-11
5-12
5-13
5-14
5-14
5-15
5-15
5-16
5-16
5-18
5-18
5-18
5-18
5-19
5-19
5-20
5-20
5-20
5-21
5-21
5-22
5-22
5-22
5-23
5-23
5-24
5-24
5-25
5-25
5-26
5-26
5-27
5-27
5-27
5-28
5-29
5-29
5-30
5-36
5-36
5-37
5-37
5-38
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