Table 26 Switch LED Error Indicators (continued)
See
Diag
Tips
Back side of chassis
Port
LED
FP/IM
Mode/Status
Chassis
Status
Global
Status
LED
Stacking
Port
Stacking
Module
Fan
Status
PSUSpdPoEUsr
Back
LED
AUX
Port
10****Slow
Flash
Orange***
**Slow
Flash
Orange
***Slow
Flash
Orange
11***Solid
Green***
*****Slow
Flash
Orange
*Slow
Flash
Orange
1
1
* This LED is not important for the diagnosis.
**Provided the module is present
***Mode select to PoE mode
****The additional PSU is working properly.
Diagnostic Tips:
SolutionProblemTip
The switch is not plugged into an active AC power
source, or the switch’s power supply may have failed.
The switch will not power up if the top is off.
1 1. Verify the power cord is plugged into an active power
source and to the switch. Make sure these
connections are snug.
2. Try power cycling the switch by unplugging and
plugging the power cord back in.
3. If the Power LED is still not on, verify that the AC
power source works by plugging another device into
the outlet. Or try plugging the switch into a different
outlet or try a different power cord.
If the power source and power cord are OK and this
condition persists, the switch power supply may have
failed. Call your Hewlett Packard Enterprise authorized
network reseller, or use the electronic support services
from Hewlett Packard Enterprise to get assistance. See
“Hewlett Packard Enterprise Customer Support
Services” (page 79).
Try power cycling the switch. If the fault indication
reoccurs, the switch may have failed. Call your Hewlett
A switch hardware failure has occurred. All the LEDs
will stay on indefinitely.
2
Packard Enterprise authorized network reseller, or use
the electronic support services from Hewlett Packard
Enterprise to get assistance. See “Hewlett Packard
Enterprise Customer Support Services” (page 79).
The switch has experienced a software failure during
self test.
3 1. Try resetting the switch by pressing the Reset button
on the front of the switch, or by power cycling the
switch.
2. If the fault indication reoccurs, attach a console to
the switch (as indicated in chapter 2) and configure
it to operate at 9600 baud. Then, reset the switch.
Messages should appear on the console screen and
in the console log identifying the error condition. You
can view the console log at that point by selecting
it from the console Main Menu.
If necessary to resolve the problem, contact your
Hewlett Packard Enterprise authorized network reseller,
or use the electronic support services from Hewlett
Packard Enterprise to get assistance. See“Hewlett
70 Troubleshooting
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