I/O subsystem behaviors....................................................................................................85
Customer messaging policy.................................................................................................85
Troubleshooting the iLO 3 subsystem.........................................................................................87
iLO 3 MP LAN LED on the rear panel...................................................................................87
Troubleshooting the I/O subsystem ...........................................................................................87
Verifying SAS hard drive operation.......................................................................................87
System LAN LEDs...............................................................................................................88
Troubleshooting the boot process..............................................................................................88
Troubleshooting the firmware....................................................................................................89
Identifying and troubleshooting firmware issues......................................................................89
Updating firmware.............................................................................................................90
Troubleshooting the system console...........................................................................................90
Troubleshooting the server environment .....................................................................................90
7 Removal and replacement procedures.........................................................91
Server components list.............................................................................................................91
Required tools........................................................................................................................93
Safety considerations..............................................................................................................93
Server warnings and cautions..............................................................................................93
Preparation procedures...........................................................................................................93
Extending the server from the rack........................................................................................93
Powering off the server.......................................................................................................94
Removing the server from the rack........................................................................................95
Accessing the product rear panel.........................................................................................95
Cable management arm with left-hand swing....................................................................95
Cable management arm with right-hand swing..................................................................96
Removing and replacing a SAS hard drive blank........................................................................96
Removing and replacing a hot-plug SAS hard drive.....................................................................97
Removing and replacing a power supply blank...........................................................................97
Removing and replacing a hot-swap power supply......................................................................98
Removing and replacing the access panel..................................................................................99
Removing and replacing the optical drive filler............................................................................99
Removing and replacing the optical drive..................................................................................99
Removing and replacing a hot-swap fan..................................................................................101
Removing and replacing the power supply backplane...............................................................102
Removing and replacing the hard drive backplane....................................................................103
Removing and replacing the PCI riser cage..............................................................................104
Removing and replacing expansion slot covers.........................................................................104
Removing and replacing expansion boards..............................................................................104
Removing and replacing a half-length expansion board........................................................105
Removing and replacing a full-length expansion board.........................................................105
Removing and replacing the cache module..............................................................................106
Removing and replacing the super capacitor pack....................................................................107
Removing and replacing the processor baffle...........................................................................108
Removing and replacing a processor and heat sink module.......................................................110
Removing and replacing DIMMs.............................................................................................112
Removing and replacing the PDH battery (system battery)..........................................................114
Removing and replacing the SID.............................................................................................115
Removing and replacing the intrusion switch cable....................................................................118
Removing and replacing the system board...............................................................................119
8 Support and other resources....................................................................124
Contacting HP......................................................................................................................124
Information to collect before you contact HP........................................................................124
HP contact information.....................................................................................................125
Online support...........................................................................................................125
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