Table 9 Basic low end troubleshooting (continued)
ActionConditionStep
is flashing amber, and power is steady green).
Examine each power supply LED. If not solid
green, replace power supply (for details, see
“Troubleshooting the power subsystem ”
(page 83)).
The issue is fixed when the failure condition is
corrected, and the front panel LED states are as
follows: system health is steady green, and power
is steady green.
A fatal fault has been detected and logged after
attempting to power on the server (system health
System health LED is flashing red.3
is flashing red, SEL is red, and power is steady
green).
1. Examine each power supply LED. If not solid
green, replace power supply (for details, see
“Troubleshooting the power subsystem ”
(page 83)).
2. Check the SID LED panel to identify failed or
faulty internal CRU (for details, see
“Troubleshooting tools” (page 64)).
The issue is fixed when a redundant, internal CRU
is replaced, and the front panel LED states are as
follows: system health is off, SEL is off and power
is steady green.
Front panel LEDs indicate that the server is either
booting or running system firmware, or is booting
Cannot see iLO 3 MP prompt on system console --
server power is off/on.
4a
or running the OS (system health is steady green,
and power is steady green). Nothing might be
logged for this condition.
1. The most common reasons for this are local
console device cabling issues, local console device
configuration issues, etc. Check these issues first.
2. Be sure that that the RS-232 configuration
matches between the server and the local console
(for details, see “Troubleshooting the system
console” (page 90)).
3. Reset iLO 3 MP, by using the iLO 3 physical
presence pinhole button on the rear panel of the
server.
4. If no change, replace the system board (for
details, see “Removing and replacing the system
board” (page 119)).
The issue is fixed when the iLO 3 prompt can be
seen and the system health LED is steady green.
Nothing might be logged for this condition (NOTE:
if the iLO 3 MP is off, the system health LED is off
as well).
Front panel LEDs indicate that the server is either
booting or running the OS (for details, see
“Troubleshooting the boot process” (page 88)).
Still no iLO 3 MP prompt on system console.4a (cont.)
1. Verify that the proper terminal type is set:
Supported settings are hpterm, VT100+ (default),
and VTUTF8.
2. Verify that the RS-232C configuration matches
between the server and the local console or
modem (for details, see “Troubleshooting the
system console” (page 90)).
62 Troubleshooting
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