HP DL360 Reference And Troubleshooting Guide

Troubleshooting 151
• A list of each third-party hardware component installed, with the firmware
revisions
• A list of each third-party software component installed, with the versions
• A detailed description of the problem and any associated error messages
IBM OS/2 Operating Systems
Collect the following information:
• Operating system version number and printouts or electronic copies (to e-
mail to a support technician) of:
− IBMLAN.INI
− PROTOCOL.INI
− CONFIG.SYS
− STARTUP.CMD
− SYSLEVEL information in detail
− TRAPDUMP information (if a TRAP error occurs)
• A directory listing of:
− C:\
− C:\OS2
− C:\OS2\BOOT
− HPFS386.INI (for Advanced or Advanced with SMP)
• If HP drivers are installed:
− Version of the SSD used
− List of drivers from the SSD
− Versions of the OS/2 Management Insight Agents, CPQB32.SYS, and
OS/2 Health Driver use
• The drive subsystem and file system information:
− Number and size of partitions and logical drives

HP DL360 Specifications

General

Processor Sockets	2
CPU	Intel Xeon Scalable
Memory	Up to 3TB DDR4
Form Factor	1U Rack
Power Supply	Redundant Power Supplies, various wattage options
Network Controller	Embedded 1Gb or 10Gb Ethernet
RAID Support	Smart Array RAID
Operating System Support	Windows Server, Linux, VMware
Storage	Up to 10 SFF SAS/SATA/NVMe drives or 4 LFF SAS/SATA drives