What to do if my HP Elite 8300 Convertible Minitower Desktop is not responding to keyboard or mouse?
If your HP Desktop is not responding to the keyboard or mouse, it might be in Sleep state. To resume, press the power button. Alternatively, the system may have locked up, in which case you should restart the computer.
Why is my HP Elite 8300 Convertible Minitower performance so bad?
If your HP Desktop is performing poorly, ensure that airflow to the computer is not blocked. Transfer data from the hard drive to create more space. Add more memory. Defragment the hard drive. Restart the computer. This can be caused by the processor being too hot, the hard drive being full or fragmented, or low memory.
What does it mean when my HP Desktop flashes red and beeps twice?
If your HP Desktop computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times, it means that processor thermal protection has been activated. Ensure that the computer air vents are not blocked and the processor cooling fan is running. Open the access panel, press the power button, and see if the processor fan (or other system fan) spins. If the fan is plugged in and not spinning, replace it. This can happen if a fan is blocked or not turning, or if the heat sink is not properly attached to the processor.
How to fix sound issues on HP Desktop?
If your HP Desktop has no sound or the sound volume is too low, check the Computer Setup settings to make sure the internal system speaker is not muted. Make sure the external speakers are properly connected and powered on and that the speakers' volume control is set correctly. Use the system volume control available in the operating system to make sure the speakers are not muted or to increase the volume. This may be happening because the system volume is set low or muted.
What to do if my HP Elite 8300 Convertible Minitower Desktop freezes after the HP logo?
If your HP Desktop computer will not continue after the HP logo screen displays, in Windows 7, use recovery media to scan the hard drive for errors, or use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. This issue can happen if system files are damaged.
What if my HP Desktop won't boot from the hard drive?
If your HP Desktop computer will not boot from the hard drive, check SATA cable connections. Run the Computer Setup utility and change boot sequence in Storage > Boot Order. Run the Computer Setup utility and change the “Emulation Type” to “Hard Disk” in the device's details under Storage > Device Configuration. The device may be attached to a SATA port that has been hidden in Computer Setup, the boot order is not correct, or the hard drive's “Emulation Type” is set to “None.”
How to correct the date and time on my HP Elite 8300 Convertible Minitower Desktop?
If your HP Desktop date and time display is incorrect, reset the date and time under Control Panel. If the problem persists, replace the RTC battery. The RTC (real-time clock) battery may need to be replaced.
How to enable CD-ROM or DVD drive boot on HP Elite 8300 Convertible Minitower?
If your HP Desktop computer will not boot from CD-ROM or DVD drive, run the Computer Setup utility and disable Network Boot in Security > Network Boot. This issue can happen if Network Boot is enabled in Computer Setup.
Why won't the arrow keys move the cursor on my HP Elite 8300 Convertible Minitower Desktop?
If the cursor will not move using the arrow keys on the keypad of your HP Desktop, press the Num Lock key. The Num Lock light must be off if you want to use the arrow keys on the keypad. This issue occurs if the Num Lock key is turned on.
How to make my HP Elite 8300 Convertible Minitower recognize a USB drive letter?
If your USB flash drive is not seen as a drive letter in Windows on your HP Desktop, change the default drive letter for the flash drive in Windows. This is because the drive letter after the last physical drive is not available.
Details on standard configuration features of HP Compaq Business PCs.
Identifies and describes the front panel components of the CMT model.
Identifies and describes the front panel components of the MT model.
Identifies and describes the front panel components of the SFF model.
Identifies and describes the front panel components of the USDT model.
Information on where to find the serial and product ID numbers on the computer.
Steps for activating and customizing software within Windows 7.
Steps for activating and customizing software within Windows 8.
Overview of the capabilities and functions of the Computer Setup utility.
Instructions on how to access and navigate the Computer Setup utility.
Details on the 'File' section of Computer Setup for system information and ROM updates.
Configuration options for storage devices within Computer Setup.
Security settings within Computer Setup, including passwords and device security.
Power management settings available in Computer Setup.
Advanced configuration options for system setup.
Procedure for restoring system configuration settings from a saved backup.
Catalog of spare parts for the CMT chassis, including computer system components.
Catalog of spare parts for the MT chassis, including computer major components.
Catalog of spare parts for the SFF chassis, including computer major components.
Catalog of spare parts for the USDT chassis, including computer major components.
Initial safety procedures and steps required before disassembling the computer.
Information and precautions regarding electrostatic discharge (ESD) prevention.
Guidelines for operating the computer to prevent overheating and prolong life.
Procedures and precautions for routine cleaning of computer components.
Steps to prepare the computer for disassembly, including safety precautions.
Procedure for removing and installing the computer's access panel.
Procedure for removing and installing the front bezel.
Procedure for removing and installing bezel blanks.
Identification of system board connectors and their functions.
Information on memory modules, including DIMMs and DDR3-SDRAM DIMMs.
Information on various types of drives and their installation.
Step-by-step instructions for removing drives from their bays.
Guidelines and procedures for installing new drives into the computer.
Procedure for removing and installing the hood sensor.
Procedure for removing and installing the computer's power supply.
Instructions for converting the computer from minitower to desktop form factor.
Steps to prepare the computer for disassembly, including safety precautions.
Procedure for removing and installing the computer's access panel.
Procedure for removing and installing the front bezel.
Information on memory modules, including DIMMs and DDR3-SDRAM DIMMs.
Procedures for removing, replacing, or adding expansion cards.
Identification of system board connectors and their functions.
Information on various types of drives and their installation.
Step-by-step instructions for removing drives from their bays.
Procedure for removing and installing the computer's processor.
Procedure for removing and installing the computer's power supply.
Procedure for removing and installing the computer's system board.
Steps to prepare the computer for disassembly, including safety precautions.
Procedure for removing and installing the computer's access panel.
Procedure for removing and installing the front bezel.
Information on memory modules, including DIMMs and DDR3-SDRAM DIMMs.
Procedures for removing, replacing, or adding expansion cards.
Identification of system board connectors and their functions.
Information on various types of drives and their installation.
Step-by-step instructions for removing drives from their bays.
Procedure for removing and replacing the primary internal hard drive.
Procedure for removing and installing the fan duct.
Procedure for removing and installing the front fan assembly.
Procedure for removing and installing the computer's power supply.
Procedure for removing and installing the computer's system board.
Instructions for orienting the SFF computer in a tower configuration.
Steps to prepare the computer for disassembly, including safety precautions.
Procedure for removing and installing the computer's access panel.
Procedure for removing and installing the front bezel.
Identification of system board connectors and their functions.
Information on memory modules, including SODIMMs and DDR3-SDRAM SODIMMs.
Procedure for installing SODIMM memory modules.
Procedure for removing and installing the optical drive.
Procedure for removing and installing the hard drive.
Procedure for removing and installing the optical drive rail.
Procedure for removing and installing the card reader.
Procedure for removing and installing the heat sink.
Procedure for removing and installing the computer's processor.
Procedure for removing and installing the WLAN module.
Procedure for removing and installing the hood sensor.
Procedure for removing and installing the graphics board.
Procedure for removing and installing the computer's system board.
Procedure for removing and installing the rear fan.
Procedure for removing and installing the antennas.
Instructions for changing the computer configuration from desktop to tower.
Procedure for installing and removing the port cover.
Information and warnings about the external power supply.
Guidelines for establishing a safe and comfortable work environment.
Steps to isolate problems before contacting technical support.
General suggestions for resolving computer, monitor, or software problems.
Common causes and solutions for general computer problems.
Common causes and solutions for power-related issues.
Common causes and solutions for hard drive errors and performance issues.
Common causes and solutions for media card reader issues.
Common causes and solutions for display issues and monitor problems.
Common causes and solutions for audio problems.
Common causes and solutions for printer issues.
Common causes and solutions for keyboard and mouse issues.
Troubleshooting steps for issues with newly installed hardware.
Common causes and solutions for network connectivity issues.
Common causes and solutions for memory-related errors.
Common causes and solutions for processor issues.
Common causes and solutions for CD-ROM and DVD drive issues.
Common causes and solutions for USB flash drive issues.
Troubleshooting for front panel component connectivity issues.
Common causes and solutions for Internet connectivity problems.
Common causes and solutions for software-related issues.
Lists POST errors with numeric codes and text messages.
Explains front panel LED codes and audible codes during POST.
Procedure to reset setup and power-on passwords using the jumper.
Procedure to clear CMOS settings and reset BIOS to factory defaults.
Benefits and purpose of using HP PC Hardware Diagnostics.
Steps to access and run the UEFI hardware diagnostics.
Instructions for downloading diagnostic tools onto a USB drive.
Procedures for protecting and restoring data in Windows 7.
Using System Restore to return the computer to a previous state.
Procedure to recover the system by erasing data and reinstalling OS.
Steps for performing system recovery using created media.
Using Windows Backup and Restore for data protection in Windows 8.
Tools and methods for performing system recovery.
Instructions for recovering information using built-in Windows tools.
Procedure for recovering the original hard drive image using f11.
Instructions for recovery using Windows 8 OS media.
Procedure for replacing the computer's internal lithium coin cell battery.
Procedure for removing and replacing a removable 3.5-inch SATA hard drive.
Information about the Smart Cover FailSafe Key for accessing components.
General requirements for power cord sets applicable to all countries.
Specific power cord requirements for use in Japan.
Technical specifications for the Convertible Minitower (CMT) chassis.
Technical specifications for the Microtower (MT) chassis.
Technical specifications for the Small Form Factor (SFF) chassis.
Technical specifications for the Ultra-Slim Desktop (USDT) chassis.
To Next Page
General