Troubleshooting
M8501 and M8502 ACL Tape Drive Installation and User’s Guide—529972-001
6-8
Fault Symptom Codes (FSCs)
Picker Jammed 11 310B C, G The picker jammed during a drive fetch
operation.
Picker Jammed on
Stow
310F C, G The picker jammed on a stow operation.
Picker retries
Exceeded 1
3111 C, G Picker retries exceeded during a pass-
thru fetch operation.
Picker Retries
Exceeded 3
3113 C, G Picker retries exceeded during a bin stow
operation.
Picker Retraction
Error
3115 C, G The picker did not retract during a bin
check operation.
Shuttle Jammed 3200 C, G The shuttle could not reach the target
location.
Rotary Jammed 3300 C, G The rotary track could not reach the target
location.
Shuttle on Wrong Side
Of The Rotary
3301 C, G The zone indicators show that the shuttle
is backwards on the rotary track during
power-up initialization.
Pass through Elevator
Jammed
3400 C, G The pass-thru shuttle could not reach the
target location.
Vertical Elevator
Jammed
3500 C, G The vertical elevator could not reach the
target location
All Slots Empty 5011 F There are no cartridges installed in any of
the reserved cleaning slots.
DLT Already Loaded 5014 F The cleaning operation failed because the
drive already has a cartridge inserted.
Expired Clean'g Cart 5015 F The cleaning operation failed due to an
expired cleaning cartridge.
Not a Clean'g Cart 5016 F The cleaning operation failed because the
loaded cartridge is not a cleaning
cartridge.
DLT Time-out Error 5035 C, D, G The cleaning operation failed because the
drive timed out.
move Command Fail 503B F A front panel move operation failed.
Clean Operation
Time-out
503C F The cleaning operation failed because the
drive timed out.
Drive Status Fail 503D F The cleaning operation failed because the
ACL could not retrieve drive status.
Command response
from unexpected
source
7001 D, G A command response was received from
a task to which a command had not been
sent.
Table 6-2. Fault Symptom Codes
Message FSC ERP
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